Last time I phoned SSE to query their fictional estimated billing, I got fed up with trying and ended up camping by the phone with armchair, tea and snacks and the laptop to while away the whole afternoon if necessary rather than leave them with £4000 I didn't owe them for my shed meter. It's the one old fashioned meter I still have here and I'm convinced they are trying to bully me into changing it as they have started sending letters saying "You MUST have a smart meter- the fitter has it booked for 12th December, reply to confirm" but they have annoyed me so much I'm resisting them simply on principle as it is no way to treat loyal customers.Best the vast majority of local suppliers, straightforward and no nonsense.
Worst SSE Energy/OVO bills are works of fiction, customer service is only possible to reach in a reasonable time scale if you phone on the dot the minute the lines open (8:30 am if interested)
Misinformation they put out is shocking.
Contract time I will phone customer services of preferred suppliers to garner response times etc.
10 sec to get through to SSE/ OVO sales, 1hr 45 mins to get through to customer service recently.
Finally resolved yesterday 10 weeks after initial contact.
Yes, atrocious. Never dealt with a worse company.Scottish Power.
The last word in bullying customers for money that they do not owe, knowing that they have the power to issue default notices on your credit file, despite all the evidence to the contrary.
I shall die content, the day after I know they have gone bankrupt and not paid their customer services staff.
Yes they are pretty rubbish but their dealers are worse,ones I use in Norfolk are dreadfull.still waiting to look at a new 2.8 hilux and originally asked about 2 1/2 years ago but continually ignored.had a big discussion with md of company But he called me a liar.complained to Toyota but heard nothing.recently asked same dealer about a Land Cruiser but no idea if I will hear back.my spearhead batwing mower I bought earlier in the year only been used 4 times and washed after every use and all the stickers have come of.never had this with any other machine,ever.spoke to spearhead about it and they said they would sent a new sticker kit.that was probably 6 plus weeks ago and despite chasing I’ve not seen it.god knows what part supply is like.I’d expect spearhead are reading this so please get it sorted.As it says, any one care to have a say? Id start the ball, rolling, toyota GB, product quite good, service, attitude, way below average? Now anyone in business, i would think would aim to be above average, but below? Many reasons for me saying that, ive bought 3 new hiluxs over the years, whever i buy another one, well if their attitude changes?
Not very good service.Sometimes i do wonder if its me? like example i phoned my local claas dealer 3 weeks ago, asking for a price to come, change oil on claas mowerconditioner, and show me how to change the blades, answer was leave it with me ill come back to you with a price? Bare in mind ive bought a new claas baler, about 5 years ago and a rake as well, and are on there system?