Just got my drill press and the front was broken. This thing needed just about everything calibrated on it, everything was way out of whack (spring needed to be re-seated, motor was all crooked, etc), but it does work, and works well. Likely a lot of this was due to shipping, it was packed ... well ... not so well.
I was hesitant to buy factory reconditioned because up until now I've only bought New or Factory Blemished, but they only had reconditioned and thing was $ 97 after the 25% off they had a week or two ago so I had to jump on it. I don't think I'll be doing it again.
Few questions:
I emailed DTO, is there a better way to handle this with them?
What should I expect them to do here? It can't be cost-effective to ship the thing back ...
If I end up stuck with this thing and end up having to source parts for it, where should I go for those?
I was hesitant to buy factory reconditioned because up until now I've only bought New or Factory Blemished, but they only had reconditioned and thing was $ 97 after the 25% off they had a week or two ago so I had to jump on it. I don't think I'll be doing it again.
Few questions:
I emailed DTO, is there a better way to handle this with them?
What should I expect them to do here? It can't be cost-effective to ship the thing back ...
If I end up stuck with this thing and end up having to source parts for it, where should I go for those?