How far apart are farms round you? I think over here it’s easy to pick up a good customer base all within a short distance of travel so a man in van isn’t spreading themselves thin just traveling from job to job. I have probably 5 good customers within a 5 mile radius of home and most weeks I’ll see at least 3 of them at some point which means I’m always busy working/earning not driving which cost money.There's a few mechanics here doing their own thing - 'man with van'- but I think its more common in the UK. Guys I've talked to here say they're better off working for someone else and its less hassle.
All the truck mechanics at my last job (apart from 1 apprentice) were older guys with a good deal of knowledge.
Biggest fault is teenagers wiring cb’s into themWhat's the story on the CAN bus networks / twisted pairs, anyone repaired any?
How far apart are farms round you? I think over here it’s easy to pick up a good customer base all within a short distance of travel so a man in van isn’t spreading themselves thin just traveling from job to job. I have probably 5 good customers within a 5 mile radius of home and most weeks I’ll see at least 3 of them at some point which means I’m always busy working/earning not driving which cost money.
Makes a big difference, I try not to take customers on that are more than a 30 min drive away, unless they want to bring a machine to me.
Very well said and a position i found myself in. I also found it very degrading to be called a "fitter" after the years of training and qualifications and years of engineering experience gained.
How far apart are farms round you? I think over here it’s easy to pick up a good customer base all within a short distance of travel so a man in van isn’t spreading themselves thin just traveling from job to job. I have probably 5 good customers within a 5 mile radius of home and most weeks I’ll see at least 3 of them at some point which means I’m always busy working/earning not driving which cost money.
Makes a big difference, I try not to take customers on that are more than a 30 min drive away, unless they want to bring a machine to me.
Yes but I don’t fix tarmac so what’s the point sitting in a van half the day when I could have got a job done for someone local.you don't charge for time sitting in van?
Our vehicles get a wash before they go to the depot. The techs get offered a cuppa or a cold drink, sometimes cake too when they get here, and a quick chat. Just good manners isn’t it?The whole industry is struggling to attract young and keep them. I’ve seen excellent tractor drivers move into being terrible managers the. They get fed up and leave. I really don’t know what the answer is . No body with a young family should be regularly working seven days a week for weeks on end.... that’s what kills it. Technicians in ag are a rare breed that wants protecting. If they live near towns then their mates are in warm car garages and do less for more. If your machine is due a service, give it a bloody good wash. Greet him or her when they arrive. I don’t agree In offering to help as it can make the job last longer and the trained tech will worry it’s not done right and check after you. On a cold day. A warm drink and a five min chat really does make a difference. BUT during that chat don’t talk about the machine. Ask about them! Take an interest. Learn their name.
When a tech arrives to a breakdown he or she will be expecting a tense situation. A simple hello followed by their name makes all the difference. If they say come back in an hour. Don’t come back in 30 mins and ask them how it’s going....
And don’t do as one customer of mine did one bank holiday Sunday in August. Walked up to me at 2pm in 30degree heat, said you look hot while enjoying an ice cream. Then Turned round and walked off only to return 2 hours later with a cold drink saying “ god it hasn’t cooled yet has it” ...... Christ a cold glass of water would have cost all of 2pence..... never will forget that rude chap!
Remember people generally deal with “people” trust is the ultimate gesture as is respect .....
Oh and if they bend over backwards to help you , when the bill arrives. Bend over backwards to get it paid by return!
We work in one of the best people industries in the world. Few are lucky enough to realise or cherish that....
just my ramblings
I think they learn their trade at the farmers expense not the dealers plenty lads doing their college time working at dealer being charged out at full rateI think many fitters at dealers learn their trade at the dealers expense an if they leave they have to reimburse these costs which is fair enough.also after they have the job there is little prospect of climbing the ladder.a service manager often had his or her job for years so little chance of doing that in the future.id imagine some might move on to be salesmen but thats about it really if they want to stay where they are.id imagine the pay is a set rate too regardless of age.for dealers to keep staff they probably want to pay them £20 hour on the books but this will put up dealers cost which then gets passed on to the farmer.there seems to be a lot of youngsters round here who have left dealers for various reasons and have lots of work.its all a big viscous circle.if farmers were doing well it may be differant but whilst we are all up against it we need to save where we can.cant see things ever changing.i know in the car trade that dealers get their apprentices trained up and then they get poached by the prestige dealers for a bigger wage.things will hever change from what i understand
Nick...
Our vehicles get a wash before they go to the depot. The techs get offered a cuppa or a cold drink, sometimes cake too when they get here, and a quick chat. Just good manners isn’t it?
I also drop a big slab of beer and tin of chocs into the workshop every christmas.
Costs nothing over the price of a year, but worth it in the long run
Dont know if apprentices get charged out at full rate but some of em want a bomb up their arses.i know they have to learn but paying full rate is not really acceptable.maybe someone will know this.i regularly take tea or coffee to thise fixing my stuff and help in anyway possible.everything is clean and inside tooI think they learn their trade at the farmers expense not the dealers plenty lads doing their college time working at dealer being charged out at full rate
They do charge full for them I've a mate who was one there are fees dealer has to pay for college but had it back time overDont know if apprentices get charged out at full rate but some of em want a bomb up their arses.i know they have to learn but paying full rate is not really acceptable.maybe someone will know this.i regularly take tea or coffee to thise fixing my stuff and help in anyway possible.everything is clean and inside too
Nick...
Ive a van man who is £30hr plus millage, less than half a main dealer and makes a good living for himself.win win situation shame their are not more of these guys they getting rare.
If that’s the case (which I know it usually is) why is that the reps get paid the big money and ride round in the fancy new car/truck and get wined and dined and just need a product brochure, while the tech’s who are expected to know everything about the product are up to there eyeballs in s*#t and grease out in all weather, driving an old vehicle that’s been to the moon and back while getting paid peanuts for the privilege Just to fund the office monkeys!If there was more of these guys who would sell ye tractors and machinery? Margins in new machinery is tight and with the overheads of a dealership, money has to be recouped from parts and service. It’s called absorption, the guys in a van have no overheads so can justify lower costs.
Room for both if you ask me.If there was more of these guys who would sell ye tractors and machinery? Margins in new machinery is tight and with the overheads of a dealership, money has to be recouped from parts and service. It’s called absorption, the guys in a van have no overheads so can justify lower costs.