- Location
- Hammerwich
I have made them aware of the thread for you. Hopefully someone will get in contact.
lloyds bank dumping small farmer to call center
- Thread starter nt farm
- Start date
I have made them aware of the thread for you. Hopefully someone will get in contact.
- Location
- West Suffolk
Emailed my manager yesterday and apparently we’ve been dumped. Call centre from now on.
Made a special trip to cereals to see him, as we hadn’t been told.
Apparently he’s only working with people with overdrafts over £150K.
Made a special trip to cereals to see him, as we hadn’t been told.
Apparently he’s only working with people with overdrafts over £150K.
I had a letter as a follow up to phone call I got. Basically said this is what's happening and if you don't like it you can close your account.
Have spoken to Nat west and had meeting here at farm. Very good meeting now awaiting is proposals on interest rates for OD and loans after he took our info away with him.
Nat West have a level of £35k borrowing to get a manager At least that's the level this manager works at, I assume its the same level for all there managers.
One thing you get for free is a accounts package called Freeagent which cost the same as zero £22/month if not a nat west customer. We are just looking at moving from a paper based system to computer system to keep HMRC happy and we were looking a zero as it looked a simple system once set up but now also looking at freeagent if we move banks and accountant is happy with this other software.
I also have the email of head of LLoyds Agriculture if you want to send him a note about how you feel. PM me if you want it.
Have spoken to Nat west and had meeting here at farm. Very good meeting now awaiting is proposals on interest rates for OD and loans after he took our info away with him.
Nat West have a level of £35k borrowing to get a manager At least that's the level this manager works at, I assume its the same level for all there managers.
One thing you get for free is a accounts package called Freeagent which cost the same as zero £22/month if not a nat west customer. We are just looking at moving from a paper based system to computer system to keep HMRC happy and we were looking a zero as it looked a simple system once set up but now also looking at freeagent if we move banks and accountant is happy with this other software.
I also have the email of head of LLoyds Agriculture if you want to send him a note about how you feel. PM me if you want it.
- Location
- south norfolk
Our HSBC ag manager is now based in Blackpool.never met us and one phone call a year to sort overdraft.after my HSBC hassles we will likely be moving anyway.does no one value business these days
Nick...
Nick...
The Rev Nathaniel Westminster closes it's Milford Haven branch today.
It is to be replaced by a van parked in the doctors surgery car park between 11.50am and 12. 50 pm every Thursday.
If this works out OK, I'll eat my hat.
It is to be replaced by a van parked in the doctors surgery car park between 11.50am and 12. 50 pm every Thursday.
If this works out OK, I'll eat my hat.
- Location
- south norfolk
Be nice if the banks read this and done something about it instead of treating us like shite
Nick...
Nick...
Chasingmytail
Member
- Location
- Newport, SE Wales
it depends on your revenue. As we run a construction company and have good income. We are ok still have a relationship manager.
- Location
- West Suffolk
It Gets me. We bought this farm with a mortgage from Lloyds 100 years ago, I should imagine we banked with them before that and have done ever since.
I have spoken to the call centre today, they seemed friendly enough but I get a feeling it’s not going to be as good a service.
Time will tell I suppose.
I have spoken to the call centre today, they seemed friendly enough but I get a feeling it’s not going to be as good a service.
Time will tell I suppose.
At the end of the day, why should farmers expect a dedicated manager?. Is their one for other industries or small businesses.?
I doubt our local garage , chip shop, butcher baker or candlestick maker , have a bank employee just serving their niche industry .
As for local branches closing , most people do their banking online these days.
Personally I’ve written two cheques in 12 months and received one. Bacs is the future( actually it’s the present for most people ).
I doubt our local garage , chip shop, butcher baker or candlestick maker , have a bank employee just serving their niche industry .
As for local branches closing , most people do their banking online these days.
Personally I’ve written two cheques in 12 months and received one. Bacs is the future( actually it’s the present for most people ).
The way the world's going cash is king . or gold .
- Location
- North West
+1 for Natwest, not got a bad word to say about them. We’ve been with them as long as I can remember, Our account manager retired last year so just got a new one, he came out to meet us last year and introduce himself.
We’re also fortunate that we don’t have an overdraft (got other borrowing with them though) but thought we may need a facility when we took on some more land this year, one phone call and he came out to see us two days later and went through all our options.
Top bank to deal with in my opinion.
We’re also fortunate that we don’t have an overdraft (got other borrowing with them though) but thought we may need a facility when we took on some more land this year, one phone call and he came out to see us two days later and went through all our options.
Top bank to deal with in my opinion.
I spoke to Lloyds a while back. Currently with RBS for business. Got a loan secured on the house. My land is on a separate title and I was asking about borrowing against that (not much) to put up a barn and fix up the existing barn plus finish a few other projects and increase sheep numbers. Was told that RBS may object in some way or demand re-payment? Didn't really make sense to me but essentially they were saying they would want all the borrowing to be with them even though the 2 loans would be secured on different assets on separate title.
cattleman123
Member
- Location
- devon
So Taunton is closing...where are they going then..used to see 2 guys in Sedgemoor walking around flying the Lloyds banner so to speak
- Location
- Owaka, New Zealand
Far too logical.
I am considering changing to Rabo as I feel they just understand the direction of where I want to go, better than the banks can.
Although my bank is good enough, their managers lack vision sometimes
- Location
- Lincolnshire
Call centres are all very well until something big or complicated needs doing. Then they are completely useless.
I never could understand the wisdom of getting rid of local managers. By local I mean one for the county now, not one in very town. More can be sorted out face to face in a few minutes than in hours being passed around a call centre, and there is much less likelihood of fraud. The fundamental problem with telephone banking is you can't really prove who you are and you can't really be sure who they are, and in any case it's always somebody different and more or less anonymous at the other end who knows nothing about your case and you have to start from scratch every time. I used to be enthusiastic about telephone and Internet banking, but recently while trying to reorganise the business, I have lost a lot of faith in it. You can't beat speaking to or meeting a person known to you. You build working relationships and trust over time. They don't happen instantly when somebody answers the phone in India.
I never could understand the wisdom of getting rid of local managers. By local I mean one for the county now, not one in very town. More can be sorted out face to face in a few minutes than in hours being passed around a call centre, and there is much less likelihood of fraud. The fundamental problem with telephone banking is you can't really prove who you are and you can't really be sure who they are, and in any case it's always somebody different and more or less anonymous at the other end who knows nothing about your case and you have to start from scratch every time. I used to be enthusiastic about telephone and Internet banking, but recently while trying to reorganise the business, I have lost a lot of faith in it. You can't beat speaking to or meeting a person known to you. You build working relationships and trust over time. They don't happen instantly when somebody answers the phone in India.
- Location
- South West
Yes. It's gone as from 8th of June for customer services.
- Location
- South Wales UK
When they start excluding or under estimating small farmers thing's often go down hill fast.
Look what happened to countrywide.
Look what happened to countrywide.
cattleman123
Member
- Location
- devon
For a bloody start I cant understand what they are saying...