Why don't dealers get back to you?!

Chae1

Member
Location
Aberdeenshire
With all due respect it sounds like you're operating in a different world and budget to most on here
You seem to manage to build a good relationship with most customers on here? With your cups of tea and chocolates biscuits.

Shouldn't matter what budget or world your working in I think its important.

If I meet any of the salespeople I deal with out socially I always spend a fair bit of time speaking to them because I class them as friends. My wife normally gets annoyed that I abandon her and kids and speak to them!
 

Dave W

Member
Location
chesterfield
You seem to manage to build a good relationship with most customers on here? With your cups of tea and chocolates biscuits.

Shouldn't matter what budget or world your working in I think its important.

If I meet any of the salespeople I deal with out socially I always spend a fair bit of time speaking to them because I class them as friends. My wife normally gets annoyed that I abandon her and kids and speak to them!
It was more the notion that if you need a bit of new kit you just ring the main dealer and they send it over within a few days.
it's a fairly privileged position to be in.
 

Drillman

Member
Mixed Farmer
Guy that does my hedging recently had the same experience with large NH dealer further north.
Good customer, no untoward past issues of any kind. Last 3 tractors all bought from them. Told them what model T6 and spec he was after and came back saying they couldn’t find anything suitable.
Went to his much maligned on here local Kubota/MF dealer and they sourced exactly what he was after from down south within a couple of weeks.
I should add that I’ve never spoken to Lloyd’s before about anything as there well north of us. So was effectively a new customer. The lack of interest and response surprised me somewhat.
 

Drillman

Member
Mixed Farmer
You seem to manage to build a good relationship with most customers on here? With your cups of tea and chocolates biscuits.

Shouldn't matter what budget or world your working in I think its important.
I will tell you what’s good about @Dave W i bought an old flail mower off him last year.
Agreed a price over the phone and told him to send an invoice prior to me collecting it. He refused and said it be better if I saw it in the flesh first.
So I went down with a trailer to view and collect, Dave was busy working on another machine but took the time to hitch it off his tractor, hitch the mower on I came to see and put it to work in a field.
At that point all I could say was put it on the trailer and how do you want paying?

Honest and good service. Next time I buy something off him I won’t bother with the demo because I know it will be right?
 

J 1177

Member
Mixed Farmer
Location
Durham, UK
It drives me nuts, it takes about a year for me to decide I need a piece of gear, a year to decide i want said peice of gear and at least another year that i can afford it but when these things align I want a price, or someone to get back to me sharpish. Our local dealer is very much on the ball (paxtons) with this hence why I now run a Case, One warranty issue 35 minutes from making a phone call, fitter was in the yard job sorted.
Recently I priced round for post knockers, liked the malone ones, rang Mark Watson machinery (actually the wife did as I was away) agreed a price two days later it was In the yard. Top bloke.
 

Kildare

Member
Location
Kildare, Ireland
The thing is if your willing to pay the going price for anything you can deal easily.
The problem is when you will only buy if your getting a bargain you might annoy a lot of people going around looking and getting prices and buying little.
We have a very good web site in Ireland for selling and buying machinery.
It's called done deal.ie
 

manfromhill

Member
Phoned the quad bike dealer Tuesday afternoon at three for a price on two brands of quad. Did the deal within ten minutes and collected new quad the day after, yesterday, at 9am.
That's the way to do it chaps! No time wasting by either side. Job done and back to the cows.
Should be on the silage, but it doesn't seem to want to stop raining. My grass is all cut since Sunday.
Fair play to you when I get caught with the silage down in rain I can hardly eat for the stress let alone concentrate on spending cash
 

An Gof

Member
Location
Cornwall
Best I’ve found so far for pricing is Winston Pincombe (Ifor Williams)
You ring him for a price, he does the workings there and then, you can hear him scribbling sums in his book.
Proper job

Must have gone to the same school as Philip Halse. Philip is just excellent at returning calls and giving a price on the call. Top man and one of the very beat to deal with. More importantly his son Edward is following in the same vein. Top firm. ?
 

Grassman

Member
Location
Derbyshire
I can provide a meeting point for your support group. We even have chocolate digestives.
Please pay at the gate on entry and exit
so I bought one in GWO off @Dave W instead. Even got the last Choccy biscuit, @Nearly Was there the day before and scoffed the rest apparently ??
You seem to manage to build a good relationship with most customers on here? With your cups of tea and chocolates biscuits.
So whats all this talk of chocolate biscuits?
I usually find he comes and eats mine. Never seen his ffs!
 

snarling bee

Member
Arable Farmer
Location
Bedfordshire
I enquired about a combine once and made a note in my pad that they would ring back. They never did. 3 weeks later I went to see the same combine through another dealer and bought it. It was an ex demo rotary so not exactly cheap. Can't help some people. Why advertise something if you do not reply to messages.
 

early riser

Member
Location
Up North
Any youngsters getting ignored by dealers for probably being too young.someone not far from me wanted a price and demo on a green tractor but got ignored.now running couple of fendts and a fastrac much to reps annoyance when he found out
nick...
[/
Any youngsters getting ignored by dealers for probably being too young.someone not far from me wanted a price and demo on a green tractor but got ignored.now running couple of fendts and a fastrac much to reps annoyance when he found out
nick...

I’ve posted this here before, when I was 20 I approached 4 dealers about a new tractor, only one showed any interest, I have since bought three new tractors in ten years from said dealer, plus half a dozen bits of machinery including a 3000gal slurry tanker this year. I’ll never forget how the other dealers behaved.

Ten years on some dealers are just as bad, few months ago enquired about a Kramer, my money obviously wasn’t good enough for them as they couldn’t even be bothered to ring me back as promised so went and bought a different shade of yellow.....
 

Cowabunga

Member
Location
Ceredigion,Wales
Fair play to you when I get caught with the silage down in rain I can hardly eat for the stress let alone concentrate on spending cash
I don't do much stress. Nothing I can do about the weather, although I could strangle the forcasters. Actually got 60 acres in today even though there was drizzle this morning. Not too wet either. Ground getting to be soft though. Got 20 acres left to do tomorrow, weather permitting, then the contractor's off to do a neighbour and then back to me to do another 40 acres on the other place seven miles from my home farm.
 

Mc115reed

Member
Livestock Farmer
Any youngsters getting ignored by dealers for probably being too young.someone not far from me wanted a price and demo on a green tractor but got ignored.now running couple of fendts and a fastrac much to reps annoyance when he found out
nick...

Makes you laugh at shows the arrogance of some sales reps, stuffing there faces with cake and cups of tea, chatting away too OAPs that probably haven’t farmed for 10 years and you loiter around a bit of kit you want too know more about, maybe kick the tyres a bit, play with a few bits on it to kill time...they’ve clearly seen you but have no interest in coming over too talk ??‍♂️
 

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Red Tractor drops launch of green farming scheme amid anger from farmers

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As reported in Independent


quote: “Red Tractor has confirmed it is dropping plans to launch its green farming assurance standard in April“

read the TFF thread here: https://thefarmingforum.co.uk/index.php?threads/gfc-was-to-go-ahead-now-not-going-ahead.405234/
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