Garage holding vehicle for 18 months

Juggler

Member
Livestock Farmer
Location
Anglesey
A friend of mine who'se getting on in years has left a vehicle with a body repair garage after paying the quoted amount for repair in full (several thousand) 🙈 I did some homework and found reports of them being of the very dubious kind. They have had the vehicle for 18 months and have recently requested and been given nore money by him.
Where does he stand legally? He should definately not have given them the full amount and they now have no reason to complete the work as they've been paid and just receive more cash when they ask for it!
Was going to approach trading standards on monday and possibly get an independant engineer in to assess the repair work and give an accurate cost for the repair, following that small claims court? Anyone know what his options actually are?
 

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