It is entirely true. They messed up my click and collect with missing pizza and garlic bread and when I got home my 'mature cheddar' was orange. Clearly not cheddar but packed and labelled as mature cheddar. How did nobody notice this from the packers, the shippers to the shelf stackers? It was immediately obvious to me. It got eaten and I don't mind it but it's fairly ridiculous that something can be packed as something it is clearly and visibly not and end up on the shelf. I think I took a photo. Will see if I can find it.That is genuinely pathetic! (If even true). No wonder we farmers have a reputation of being miserable, mean old gits who begrudge even sharing air with others free of charge. I would change 'ace' to a**e'