Never had a problem with Hermes/Evri, local lass who goes the extra mile and uses common sense, the regular problems we have is with amazon and Yodel, never the same driver/dont give a toss.
DX are really good too, had two claims against Amazon drivers this year for driving on the verges planted...
Not tried heated socks, but do have Armadillo merino socks which are brilliant, go for the heavy wool bootsock, top tip- they usually have a "12 days of Christmas" sale in December where a different item is half price on each of the days, their beanies are brilliant too for some thing so light...
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