2 fixes? Any good will?

[paul&mandy]

Should I expect some good will from my dealer if the fault wasnt fixed 1st time. I understand it's not always easy to always diagnose a fault 1st time.
I dont think there was anything wrong with 1st part that was swapped.
1st part was a sensor now got to swap the loom.
If this goes to part 3 my sence of humor will be stretched...

 

[Cowabunga]

"Good will"? I expect they will extend you every good wishes for a prosperous future and even put a good word in for you at the Sunday service if they are that way inclined.

 

[paul&mandy]

"Good will"? I expect they will extend you every good wishes for a prosperous future and even put a good word in for you at the Sunday service if they are that way inclined.

No such luck then...

 

[seedman stains]

It could start with F and finish in F if you are lucky then the bill will arrive!!!!!!!

 

[Cowabunga]

No such luck then...

What do you mean? Do you not want their goodwill and best wishes?

 

[Robt]

Are you serious Cowanbunga or just trying to be funny and wind him up?

 

[Fendt516profi]

What if a contractor turned up at farm and carried wrong operation out in wrong field depending on what they did I think farmer would be expecting it to be reflected in the bill

 

[Cowabunga]

Are you serious Cowanbunga or just trying to be funny and wind him up?

A bit of both.

 

[balerman]

That's the trouble with modern hi tech kit,cant expect the dealer to take back parts once they are fitted,can get very expensive for minor faults...

 

[Sid]

A bit of both.

i think the term is epic fail

 

[Sid]

its all a bit of give and take isn't it?

Had the washer pipe for windscreen snagged when adding a 2nd spool to a block. Waited a month until tech was back and it was sorted . Could have asked them to come out straight away, but hey like i said give and take.

 

[paul&mandy]

If this 39 pound part plus labour fixes it, final bill will be almost a grand. Plus I'm driving it to them over an hour

 

[paul&mandy]

It could start with F and finish in F if you are lucky then the bill will arrive!!!!!!!

Some years we spend over a hundred grand with them on new kit.
If someone was rude to me I'd take my business elsewhere

 

[paul&mandy]

That's the trouble with modern hi tech kit,cant expect the dealer to take back parts once they are fitted,can get very expensive for minor faults...

I dont even know if it actually needs a laptop to change a loom. The sensor i guess stays put. But oh no I cant do it myself needs laptop again.
I've unplugged loom off sensor before to check connector and it worked ok after.

 

[Tarw Coch]

What if a contractor turned up at farm and carried wrong operation out in wrong field depending on what they did I think farmer would be expecting it to be reflected in the bill

Contractor rolled up to cut cousins silage a few years ago, said there wasn’t a lot on that field with the funny grass..............

Spring barley ?

 

[paul&mandy]

What if a contractor turned up at farm and carried wrong operation out in wrong field depending on what they did I think farmer would be expecting it to be reflected in the bill

Totally. If i cut the wrong hedge would I bill the original customer? Or as been said I'd still bill for the wrong work and if queried I'd tell my customer to f off?

 

[Cowabunga]

Some years we spend over a hundred grand with them on new kit.
If someone was rude to me I'd take my business elsewhere

What you should expect is good service and that they do their best to help and honour any warranty given. If it fails in the first month or six weeks, if bought used, I would expect the option of returning it and getting money back. Dealer doesn’t want it to fail any more than you do. Every failure and stoppage costs you both.

 

[ARW]

Totally. If i cut the wrong hedge would I bill the original customer? Or as been said I'd still bill for the wrong work and if queried I'd tell my customer to f off?

We once cut the wrong hedge so we didn’t invoice for it!

 

[David.]

It'd be nice to think the owner paid you though, or at least offered.

 

[David.]

?
I would've, if it was a hedge I normally cut.
Treat as you would be treated.