Alliance tyres unbelievable customer service

Had a set of Alliance put on a tractor last summer and in the new year noticed cracking in the back set. Contacted the guys we bought them off and they came straight out took photos, date stamps serial numbers etc. Late feb Alliance sent a rep to have a look and was fairly open that there was an issue in the manufacturing process and that this would be a straight forward warranty claim, the tyres had done around 700 hours by now.
As time ticked on the cracking/delamintaing got worse so we continued to chase them to the response of “The tyres are structurally sound and will naturally wear out, but not an issue as we have plenty of that size in the country which we can get hold of if they do fail which we will knock 40% off the cost of”!!!!!!
So not a warranty claim then but a discount to another set of tyres which could do the same after a few hundred hours!
Anyway surprise surprise one of the rear tyres collapsed while on the road which was rather exciting, the tyre firm came out and managed to get us sorted with a smaller tyre just to get us back to base, and our rep sent numerous photos of the inside to alliance expressing the urgency of the need to get a pair of rear tyres from the abundant stock in the country which has now transpired does not exist and now they are not answering the reps calls or ours.
The best we have found from another brand will be next month at best, but why are we having to pay out for another set of tyres after 8 months and a few hundred hours.
The pictures below are the inside of the rear, every cleat has ripped away from the inner wall breaking the wire.
Absolutely shocking from alliance IMO
F126874A-BB0D-4F15-A86C-5F70963C6178.jpeg
5DB66825-9F23-435A-95BE-AC75BA92AE0F.jpeg
 

ORRA LOON

Member
Location
Moray
We have a customer with Alliance 710/85r38, 1 failed the other week and the word from our supplier is there is none in stock and Alliance aren’t making anymore till there is enough orders worldwide to justify starting a run. Unfortunately there are only 2 manufacturers making this size and the other is the expensive french one.
3B0DEBB1-5870-4A0A-8E00-8267C17DD5E4.jpeg
 

Sandy

Member
Location
Aberdeenshire
im pretty sure that’s bwt
have a customer with Alliance 710/85r38, 1 failed the other week and the word from our supplier is there is none in stock and Alliance aren’t making anymore till there is enough orders worldwide to justify starting a run. Unfortunately there are only 2 manufacturers making this size and the other is the expensive french one.
View attachment 1027904
 
Surely irrelevant if it’s within the load rating and run within the manufacturers recommended operating pressures?
Not saying it is. Just wondering if all their tyres are sh!t or just the big low ground pressure types that need to flex a lot. I need 580/70 38 on a four cylinder to replace some ( what I think are) sh!t trelleborgs. £2200 for them,£825 for alliance.
 

Speedstar

Member
Location
Scottish Borders
Had a set of Alliance put on a tractor last summer and in the new year noticed cracking in the back set. Contacted the guys we bought them off and they came straight out took photos, date stamps serial numbers etc. Late feb Alliance sent a rep to have a look and was fairly open that there was an issue in the manufacturing process and that this would be a straight forward warranty claim, the tyres had done around 700 hours by now.
As time ticked on the cracking/delamintaing got worse so we continued to chase them to the response of “The tyres are structurally sound and will naturally wear out, but not an issue as we have plenty of that size in the country which we can get hold of if they do fail which we will knock 40% off the cost of”!!!!!!
So not a warranty claim then but a discount to another set of tyres which could do the same after a few hundred hours!
Anyway surprise surprise one of the rear tyres collapsed while on the road which was rather exciting, the tyre firm came out and managed to get us sorted with a smaller tyre just to get us back to base, and our rep sent numerous photos of the inside to alliance expressing the urgency of the need to get a pair of rear tyres from the abundant stock in the country which has now transpired does not exist and now they are not answering the reps calls or ours.
The best we have found from another brand will be next month at best, but why are we having to pay out for another set of tyres after 8 months and a few hundred hours.
The pictures below are the inside of the rear, every cleat has ripped away from the inner wall breaking the wire.
Absolutely shocking from alliance IMOView attachment 1027873View attachment 1027875
I will be surprised if you get any thing out of them we had a do with them years ago on 4 baler tyres that were F+++=d after 50 hours , Never got penny out of them at all & would never have one of there tyres on any thing again
 

daveydiesel1

Member
Livestock Farmer
Location
Co antrim
Not saying it is. Just wondering if all their tyres are sh!t or just the big low ground pressure types that need to flex a lot. I need 580/70 38 on a four cylinder to replace some ( what I think are) sh!t trelleborgs. £2200 for them,£825 for alliance.
Dont buy alliance, if your lookin cheap get something like gri,ceat or starrmaxx.we had alliance tyres on a tanker that were egg shaped from new and no1 wanted to know, tbh me da was too soft and i was younger so didnt have much say but if it was now id kick up big time. It left the ride along the road practically unbearable
 
Dont buy alliance, if your lookin cheap get something like gri,ceat or starrmaxx.we had alliance tyres on a tanker that were egg shaped from new and no1 wanted to know, tbh me da was too soft and i was younger so didnt have much say but if it was now id kick up big time. It left the ride along the road practically unbearable
It's strange how all the tyre dealers I've spoken to are saying how good they are,how many they've sold and how they've had no bad reports. One look on here and nobody's going to buy one
 

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Man fined £300 for bonfire-related waste offences

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Written by William Kellett from Agriland

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A man has pleaded guilty at Newtownards Magistrates’ Court to waste offences relating to a bonfire next to the electrical sub-station on the Circular Road in Newtownards, Co. Down.

Gareth Gill (51) of Abbot’s Walk, Newtownards pleaded guilty to two charges under the Waste and Contaminated Land (Northern Ireland) Order 1997, for which he was fined £150 each and ordered to pay a £15 offender’s levy

On June 25, 2018, PSNI officers went to Gill’s yard, where they found a large amount of waste consisting of scrap wood, pallets, carpet and underlay.

Discussion with Northern Ireland Environment Agency (NIEA) officers confirmed the site...
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