Speedstar
Member
- Location
- Scottish Borders
In todays world if you have problem with some thing, it is a very poor manufacturer that is not wanting to come out & talk to an end user about the machine & a problem it has, one of the biggest problems are the bean counters that think it is only one sale we can do with out, but then things get out of hand & it gets all over the internet & one lost sale is now 10 lost sales , most manufacturers now have some one on social media to try & stop bad press before it gets out of hand but if these manufacturers would talk to there end users in the first place, it would save a lot of people a lot of stress, any company is only as good as the people that work thereor hasnt told them !! totally agree here mind
If they wont listen calling them on Social Media is the last resort but sometimes you have no choice
i cant believe if you rang up the customer service dept of which iam sure there is one they dont want to help in some ways
out of warranty your on your own mind ive often heard of that.