Anyone known of an issues with JR Firby?

[Christoph1945]

We just don't know all the facts in this case and the op could even be an ex employee of the Firby enterprise.

What, I wonder, do our moderators think of this thread?

 

[Alwaysinit]

I'm not saying the op is right or wrong but I suppose we can all have a bad experience with any dealer/person regardless of reputation.
I bought a near new Kuhn plough off a dealer who everyone rants and raves about. when the plough turned up it was missing the 2 cross-shaft pins and the top link pin.
I have rang him several times, just for the 2 cross-shaft pins, only to be fobbed off and told he would send them out and told to use 2 bolts instead, the proper pins are approx 50mm x 60mm square.
It's a pitty for he had another machine in I was interested in but "once bitten......."

 

[box]

Hang on. The dealer has offered to put it right. He just hasn't been given chance yet.
And as usual we only have 1 side of the story and I can assure you there's at least 2 sides to every story.

Don't believe everything you read on the internet

I thought OP was expected to get the tractor back to the Furby in order for the repair to be completed? I'll admit, I got bored reading pages 2,3, & 5 so I just skimmed through it. Post #68?

If the machine was dropped out to the OPs place as a part of the deal, the Furb-meister should be picking it up, repairing it and dropping it back IMO. To expect OP to get the machine back to Furby Island and bring home at his own cost is just cheeky.

I don't know what your local laws are in the UK, it sounds like the wild west from the horror stories I've heard. Over here, it would have to be fit for purpose unless it was specifically sold as is or the problem was stated in the paperwork. Call me old fashioned, but I would argue that a non functioning PTO on a tractor is a pretty serious problem and therefore the machine is not fit for purpose?

Re. not believing everything I read on the internet......I don't really care about the whole situation, I'm just adding my 2c and sh!t stirring. I know whos side of the fence I'm on and I know who I'd put my money on if it went to court.

The old "it's an old machine, it's not meant to work properly" card has been pulled far too many times in the past. Guess what? It never ends well for the dealer.

 

[box]

What, I wonder, do our moderators think of this thread?

I've heard that if you say moderator three times while looking in a mirror, they magically appear and the thread gets locked. Best to not mention it.

 

[Fendt516profi]

The dealer had offered to sort the issue out.
I dont think the tractor was advertised that it had been through the workshop

To be fair if it had been through workshop what extent would he test it,? Dip clutch put pto in gear release clutch pto stub goes round rev it up goes faster pto works. Or back it up attach Dyno give give it a full workout? As said he has offered to sort it if he takes it back. Hell even some brand new machines are back to base warranty.

 

[mtx.jag]

To be fair if it had been through workshop what extent would he test it,? Dip clutch put pto in gear release clutch pto stub goes round rev it up goes faster pto works. Or back it up attach Dyno give give it a full workout? As said he has offered to sort it if he takes it back. Hell even some brand new machines are back to base warranty.

Spot on

 

[Trying]

We've bought several things off j r firby and all been as described. I think it is very unfair to blame firby or bring his name into this. I would be blaming myself for what has happened in your case for not checking it properly at the time. If everyone had this attitude towards machinery dealers non of them would be in business... there's a lot of farmers out there that bodge stuff back together and sell it... how are the dealers to know??

But when you ask a few simple questions about the item and get the answers and you then have a deal. I would expect the answers to be honest answers. Then not be blamed for causing the fault you pacifically asked to be checked before the deal.

 

[box]

. Hell even some brand new machines are back to base warranty.

It doesn't mean it's the right way to go about it though, right? If I bought a new machine and they expected me to drop it back to the dealer for a warranty issue, I'd drive it right through their showroom covered in sh!t.

 

[Fendt516profi]

I thought OP was expected to get the tractor back to the Furby in order for the repair to be completed? I'll admit, I got bored reading pages 2,3, & 5 so I just skimmed through it. Post #68?

If the machine was dropped out to the OPs place as a part of the deal, the Furb-meister should be picking it up, repairing it and dropping it back IMO. To expect OP to get the machine back to Furby Island and bring home at his own cost is just cheeky.

I don't know what your local laws are in the UK, it sounds like the wild west from the horror stories I've heard. Over here, it would have to be fit for purpose unless it was specifically sold as is or the problem was stated in the paperwork. Call me old fashioned, but I would argue that a non functioning PTO on a tractor is a pretty serious problem and therefore the machine is not fit for purpose?

Re. not believing everything I read on the internet......I don't really care about the whole situation, I'm just adding my 2c and sh!t stirring. I know whos side of the fence I'm on and I know who I'd put my money on if it went to court.

The old "it's an old machine, it's not meant to work properly" card has been pulled far too many times in the past. Guess what? It never ends well for the dealer.

I wrote above before reading your post but I'll repeat some bits, over here some brand new machines off main dealers are back to base warranty (you have to get them back to their yard @your own cost)
He went to the dealers to check the tractor over check the pto and it worked only when he got it home a tried it under load did it break.

 

[Fendt516profi]

It doesn't mean it's the right way to go about it though, right? If I bought a new machine and they expected me to drop it back to the dealer for a warranty issue, I'd drive it right through their showroom covered in sh!t.

So you'd buy a machine knowing it was back to base warranty then have a paddy about it if you actually had to take it back to base

 

[box]

So you'd buy a machine knowing it was back to base warranty then have a paddy about it if you actually had to take it back to base

I wouldn't buy a machine with a back to base warranty.

Farmers need to wise up a bit and stop throwing money at sh!t products and poor service.

 

[Fendt516profi]

I wouldn't buy a machine with a back to base warranty.

Here most machines are if you check it out but dealer goodwill sees them picking machines up or coming out to farm. I'd say firby was been very fair fixing a problem that had accured after sale the op could get it delivered back to him. If this thread didn't exist firbys goodwill might extend abit further

 

[box]

If this thread didn't exist firbys goodwill might extend abit further

Funny that, today a rep told me the same thing regarding some posts I made on the local farming facebook page about some faulty rubberware products which they were refusing to stand by. "We don't take kindly to that sort of thing, someone's going to be around to see you some day soon". I'll be taking it to the top of the company and seeing that the rep doesn't have a job to go back to next year.

Guess what? My facebook post has opened up a can of worms and there are a lot of people coming out with the same issue. "My one's have been doing the same thing, we thought it was normal".

Unless we hear about these issues, we'd be none the wiser. If there's one bad story, there's usually another.....and another.....and another.

You can't punish someone for airing their grievances if they feel like they're not being heard. If Furby was any kind of a dealer, he'd be over there quick smart, sorting it out for the customer and telling the customer to post a touching conclusion to his thread so everyone doesn't think he's a dick.

I'm on the other side of the world to Furby and I don't like him?

 

[7610 super q]

I was going to start a " What 80's tractor is best thread " for Crimbo......no need now, alternative festive entertainment.

 

[Fendt516profi]

I was going to start a " What 80's tractor is best thread " for Crimbo......no need now, alternative festive entertainment.

Where do you think DBs would be on the list?

 

[roscoe erf]

Hang on. The dealer has offered to put it right. He just hasn't been given chance yet.
And as usual we only have 1 side of the story and I can assure you there's at least 2 sides to every story.

Don't believe everything you read on the internet

they don't let the facts get in the way of a good story

 

[roscoe erf]

 

[chaffcutter]

@Christoph1945 this moderator thinks it’s a mess of irrelevant opinions, but I don’t think locking it is the right thing to do?

@ChrisF ?

 

[Chae1]

Christmas/new year normally throws up some great threads on TFF!

Was that not when the 29mpg fendt emerged? There was also the feed trailer debacle. That was maybe old BFF. Was another one when grumpy left tff.

 

[Fendt516profi]

Christmas/new year normally throws up some great threads on TFF!

Was that not when the 29mpg fendt emerged? There was also the feed trailer debacle. That was maybe old BFF. Was another one when grumpy left tff.

What was the feed trailer debacle about?