Sent a PM
Just had a lad around from Ecocel too. Obviously keen to fill in where C&F have been found wanting. Anyone here had any dealings with these guys, good or bad?
Sent a PM
Know nothing about them but their offer seems an improvement on where we are now with C&F and their partners. Any C&F owners got any opinions?Just had a lad around from Ecocel too. Obviously keen to fill in where C&F have been found wanting. Anyone here had any dealings with these guys, good or bad?
C&F have a monitoring charge as well though, and they might be more inclined to raise it although they are rather cheaper at the moment. Any idea if there is a charge for installing it or just an annual charge?The price proposed for servicing including all consumables certainly seems an improvement. But, the call out costs with mileage and travel time for X 2 engineers from their base on the west, would be considerably dearer than NTS for us on the east of the country.
Then there’s an annual charge for monitoring after they insert their software into the existing controller....
A bit undecided at the moment.
Perhaps time to check out what UKTOG are offering and compare the limited options.
I'm in England so probably worse although the service charge compares favourably with what we pay now. We need an option other than the grip that we are under at the moment so I'm maybe looking through rose tinted glasses at any alternative that comes along.Unless I misheard the chap it’s a lease at £500 +vat/annum. No install cost.
However, it’s the same controller with their sim and software.
So not their controller as such, but more intellectual property and part time monitoring. Understand the weekends are unmanned....
Just checked my notes:
I was wrong to say on an earlier post that they charge travel time to attend for repairs. Not so. But they do send x2 engineers and there’s a minimum charge while on site of 2 hours for two engineers plus .50 p per mile from East Kilbride.
So Ecocel @ £130 (£65 x2) X 2hrs + travel to the North East could be an expensive visit for a thermistor replacement in a transformer. @ £260 plus mileage (around £300 + vat) against around a £100 for a similar job for a NTS technician.
Wonder if NTS would do the repairs and allow Ecocel to do the annual service
Unless I misheard the chap it’s a lease at £500 +vat/annum. No install cost.
However, it’s the same controller with their sim and software.
So not their controller as such, but more intellectual property and part time monitoring. Understand the weekends are unmanned....
Just checked my notes:
I was wrong to say on an earlier post that they charge travel time to attend for repairs. Not so. But they do send x2 engineers and there’s a minimum charge while on site of 2 hours for two engineers plus .50 p per mile from East Kilbride.
So Ecocel @ £130 (£65 x2) X 2hrs + travel to the North East could be an expensive visit for a thermistor replacement in a transformer. @ £260 plus mileage (around £300 + vat) against around a £100 for a similar job for a NTS technician.
Wonder if NTS would do the repairs and allow Ecocel to do the annual service
I believe I went through 8 until the faulty pitch motor finally gave up the ghost. Hasn’t happened since but I’d be very interested in a link to where they are available
Many thanksThis is where I got the last ones I had.
https://uk.farnell.com/ametherm/ms35-1r040/thermistor-series-ms35/dp/1653454?CMP=i-ddd7-00001003
Hi all, noticed my name mentioned and I would obviously welcome a call, Daren Birch, Nextgen ltd, the UKTOG approved service provider, 07989 986 002, please leave a message if no answer and we will call you back.
The price proposed for servicing including all consumables certainly seems an improvement. But, the call out costs with mileage and travel time for X 2 engineers from their base on the west, would be considerably dearer than NTS for us on the east of the country.
Then there’s an annual charge for monitoring after they insert their software into the existing controller....
A bit undecided at the moment.
Perhaps time to check out what UKTOG are offering and compare the limited options.
do you have access to blades and able to do rewinds ?We actually install a new IMI/controller with independent monitoring
Is there an installation charge or just the annual charge?We actually install a new IMI/controller with independent monitoring