Just zero customer service skills. Took months to get a quote out of them. We placed the order in May 2019. They eventually placed the order with VW in Oct 2019. So all this meant our truck were delayed. Then when i chased them in in March 2020. They had mistakenly cancelled their own order with VW.... It cost the min the end as we got a free upgrade to next model. They never answer their phone. I had to resort to Twitter to even get a phone call back..What was wrong with them, looks like there joking up with another big player