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<blockquote data-quote="melted welly" data-source="post: 7637955" data-attributes="member: 37168"><p>I applied for a sepa licence renewal end of last yr, got refused for using an out of date form and not including a separate letter confirming I was who I said I was, despite stating that on the form and signing the form <img class="smilie smilie--emoji" loading="lazy" alt="🙄" title="Face with rolling eyes :rolling_eyes:" src="https://cdn.jsdelivr.net/joypixels/assets/6.5/png/unicode/64/1f644.png" data-shortname=":rolling_eyes:" />. </p><p></p><p>The “officer” kindly included a link to…………the exact same form. Filled it in any way, returned it, never heard back. Turns out they then had a cyber attack at Christmas, so between that and COVID, they adopted a policy of not answering the phone, not replying to emails as everyone on furlough, and not opening mail either <img class="smilie smilie--emoji" loading="lazy" alt="🤔" title="Thinking face :thinking:" src="https://cdn.jsdelivr.net/joypixels/assets/6.5/png/unicode/64/1f914.png" data-shortname=":thinking:" />. </p><p></p><p>Recently got back in touch to refuse the application again as now past the window for a renewal so requires a new application plus numerous soil samples and waste analysis. Adding approx £1500 not including my time…….and I’m using the same form as was initially refused 7 months ago, but now it’s apparently the right one. <img class="smilie smilie--emoji" loading="lazy" alt="🤬" title="Face with symbols on mouth :face_with_symbols_over_mouth:" src="https://cdn.jsdelivr.net/joypixels/assets/6.5/png/unicode/64/1f92c.png" data-shortname=":face_with_symbols_over_mouth:" /></p><p></p><p>Like someone else said, the arse and both hands of some of these organisations will never meet.</p></blockquote><p></p>
[QUOTE="melted welly, post: 7637955, member: 37168"] I applied for a sepa licence renewal end of last yr, got refused for using an out of date form and not including a separate letter confirming I was who I said I was, despite stating that on the form and signing the form 🙄. The “officer” kindly included a link to…………the exact same form. Filled it in any way, returned it, never heard back. Turns out they then had a cyber attack at Christmas, so between that and COVID, they adopted a policy of not answering the phone, not replying to emails as everyone on furlough, and not opening mail either 🤔. Recently got back in touch to refuse the application again as now past the window for a renewal so requires a new application plus numerous soil samples and waste analysis. Adding approx £1500 not including my time…….and I’m using the same form as was initially refused 7 months ago, but now it’s apparently the right one. 🤬 Like someone else said, the arse and both hands of some of these organisations will never meet. [/QUOTE]
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