i work for a breakdown company,i have seen it all. what winds me up is,heres a example-called out to a wheel change on a peugeot.they had been waiting a few hours and when i got there ,4 big lads in their 20,s sat in the car playing with their phones.asked the driver if the spare was ok and his answer was he didnt know as he hadnt even looked if there was one.been out to loads of older ladies in their 80,s and they got the car jacked up with the spare out but they cant undo the nuts.they are so apologetic and embarrassed having to call us out