Does a handshake count for nothing these days?

neilo

Member
Mixed Farmer
Location
Montgomeryshire
To cut a long story short, bought a new machine from an area rep in the company of the local sales man and shook on it. Few weeks later was contacted to say dealer had over sold there allocated number of machines and that deal is off. I still take a man at his word but has the days of this gone?

What happened in the end? Have you bought the machine at a higher price (so they got away with it), or is the deal off?

If they won’t honour their word, i’d Be inclined to walk on principle, even if it meant paying slightly more from another dealer. If that’s not an option, I’d be round to ‘explain my feelings’ to the salesman’s boss, assuming I really couldn’t source an equivalent item from another company.

In my book, your word is your bond, end of. If someone has got the backbone to stand by that then it’s a bad job imo.
 

Dry Rot

Member
Livestock Farmer
This is the thing. Sometimes sh!t does happen and if your open and honest most people will understand.
Telling lies only gets people's backs up

This ^^^^. The double insult. An insult to be lied to -- and an even bigger insult that they think you are so stupid you don't know the truth of it and won't know you are being lied to.
 

Dry Rot

Member
Livestock Farmer
Sometimes it does no harm to go home and write a friendly note, "Just writing to confirm what we agreed today.....".

Not everyone is a rogue but neither is the human memory infallible. People forget and it does no harm to jot down the essential details, if only as a memo to both sides. It can sometimes save a lot of misunderstanding and aggravation later.
 

Dave W

Member
Location
chesterfield
What’s wrong if they did?
I've lost count this year of the folk who've let me down this year.
You do a deal, agree a price and send an invoice then nothing. They just go quiet. Don't answer phone or respond to messages. Certainly don't pay.
I couldn't care less if they back out of the deal, just be honest and say so. The ignorant silent treatment is pathetic.
But naming and shaming can only reflect badly on the dealer. Just make a note of the name and avoid dealing in the future (which leads us on to a reason why reps never phone back but that's for another thread)

However there's a fodder merchant from Lincoln who has been downright dishonest with me who I'm very tempted to name
 

Drillman

Member
Mixed Farmer
About 3 years ago I shook hands on a deal over a new pickup. By the time I got home I received an email saying the sales manager had thrown the deal out.

I rung both the rep and the sales manager and made it clear what I thought of them.

The moral of the story is if you want to buy a ford pickup don’t go to the dealer that sells them in a place starting with ‘Y’ and finishing in ‘ork’

There a bunch of merchant bankers!
 

Johnnyboxer

Member
Location
Yorkshire
About 3 years ago I shook hands on a deal over a new pickup. By the time I got home I received an email saying the sales manager had thrown the deal out.

I rung both the rep and the sales manager and made it clear what I thought of them.

The moral of the story is if you want to buy a ford pickup don’t go to the dealer that sells them in a place starting with ‘Y’ and finishing in ‘ork’

There a bunch of merchant bankers!
Not number ONE in your book then, always thought they had a high opinion of themselves - still they must get plenty of punters daily
 
Look a handshake isn't a done deal. It signifies an intent to do a deal but it is not a done deal. The tool to use to signify a done deal is exchange of money (or maybe a contract) - its one of the reasons money was invented - its worthless on its own!

I get that people feel there is a moral obligation once the handshake is done but its not a done deal, it is not binding.
 
Sometimes it does no harm to go home and write a friendly note, "Just writing to confirm what we agreed today.....".

Not everyone is a rogue but neither is the human memory infallible. People forget and it does no harm to jot down the essential details, if only as a memo to both sides. It can sometimes save a lot of misunderstanding and aggravation later.
(y) Having it in writing, gives you an extra leg to stand on when push comes to shove too.
 

Dry Rot

Member
Livestock Farmer
Look a handshake isn't a done deal. It signifies an intent to do a deal but it is not a done deal. The tool to use to signify a done deal is exchange of money (or maybe a contract) - its one of the reasons money was invented - its worthless on its own!

I get that people feel there is a moral obligation once the handshake is done but its not a done deal, it is not binding.

I think the point is, it's a done deal if that's what the parties truly intended. There are moral and legal obligations.

But all the aggrieved party can sue for in a court of law are his losses. If he won his case, the court would only award his actual costs, plus very rarely punitive damages.

So what did that broken word, given with a hand shake, actually cost? (Edited to say, that's probably loss of reputation which is hard to replace with money!).
 

Hooby Farmer

Member
Livestock Farmer
Location
roe valley
Look a handshake isn't a done deal. It signifies an intent to do a deal but it is not a done deal. The tool to use to signify a done deal is exchange of money (or maybe a contract) - its one of the reasons money was invented - its worthless on its own!

I get that people feel there is a moral obligation once the handshake is done but its not a done deal, it is not binding.

This is what's wrong with the country
 

Drillman

Member
Mixed Farmer
Not number ONE in your book then, always thought they had a high opinion of themselves - still they must get plenty of punters daily
Any punter who goes there needs to get there head looked at. If you ask other dealers for a price it soon becomes clear that the merchant banker one isn’t competitive on discount either and you have to watch them like a hawk for upselling or not pricing stuff by the book. Tried to charge me £150 more for the tow hitch than anyone else for a start....

Anyway there loss I’ve bought 2 new top spec wildtraks from another dealer since....
 

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