We have two meters and two different companies over the last five years have complained that one of the smart meters doesn't send a signal, first time they sent a bloke to fir a new who could because he wasn't qualified to do three phase, the second came and said that's a smart meter already and went away, third came and said the SIM card isn't working and went away, they appear to have given up now. How these idiots ever run a business is a mysteryHad an email last week off E d f, just letting me know that if I didn't book my smart meter installation this week, my tarif would possibly increase to £2.50 sc and £1.15 and £1.08 pr kWh. .
I've not heard much good, and no signal here either, and I'm quite happy to send my meter readings once a month, so haven't bothered with the barrage of emails and text messages sent to me.
So with another year on this contract, I begrudgingly phoned them. I asked the nice Indian gentleman what happens if there's no signal for the smart meter to send the data. Oh everyone has a signal these days. Wel nope, I'm standing in a wet rainy field to phone you now, because there's no signal in the house. Oh hang on I'll talk with my manager (I'm assuming he either went for a cup of tea or went to look up mobile reception for my area) anyway he came back and said they would install a smart meter and make it dumb.
I asked well how will you get your meter readings, oh you will have to supply them. So isn't it a waste of time and money putting in a smart meter ? No it will be much safer for me having a smart meter installed .I asked how and he went quiet. Anyway, they can't book me in for an install, the computer wouldn't allow him. So there's 40 minutes of my time gone that I won't get back