Endurance wind power declare bankruptcy

[DC21]

Blade knock could be a few different things.

1. Spring tube. It could just be the spring flexing from side to side. EWP tried to fix this with any angled washer. It's mostly an aesthetic issue.
2. Hub wear. If the locating hole in the hub has worn (usually into an oval) you can get a loud knock. This needs to be addressed quickly.
3. Hub wear. If the nyoil sleeves have worn the blade can literally wobble around.
4. Blade drop. This is typical of broken, or partially weakened springs. The blade "drops" under its own weight (movement range in 10's mm).

2, 3, and particularly 4 places a lot of strain on the tie rods, and is probably the root cause of all the mk3 tie rod end failures. So far the mk4 tie rods (which I have now thankfully found a UK source) have stood up to this challenge.

Drive couplings need to be laser aligned. However, don't expect more than 2 years from the flex plates. The alignment of the generator and gearbox varies with load - so the alignment is a compromise. It is only aligned perfectly at a certain power output, out side of that it is slightly misaligned.

Brakes - my experience now is that you shouldn't expect more than one brake reshim between services, and more likely none. This does of course depend on how hard the brakes are working. If you have a lot of SD05 (grid fault) or high wind speed shut downs, that will wear your brakes out more quickly.

BR
Matthew

 

[kill]

Blade knock could be a few different things.

1. Spring tube. It could just be the spring flexing from side to side. EWP tried to fix this with any angled washer. It's mostly an aesthetic issue.
2. Hub wear. If the locating hole in the hub has worn (usually into an oval) you can get a loud knock. This needs to be addressed quickly.
3. Hub wear. If the nyoil sleeves have worn the blade can literally wobble around.
4. Blade drop. This is typical of broken, or partially weakened springs. The blade "drops" under its own weight (movement range in 10's mm).

2, 3, and particularly 4 places a lot of strain on the tie rods, and is probably the root cause of all the mk3 tie rod end failures. So far the mk4 tie rods (which I have now thankfully found a UK source) have stood up to this challenge.

Endurance did fit mine with the angled washer and they said at the time mine was the first to be fitted outside one in their own hire fleet (2year ago now) they have replaced some of the Nylio sleeves but nothing has been successful.
The banging noise is intermittent as it's not there all the time but rather comes and go's. Taking a while to build to maximum knock and go again and this can be a few weeks as if the angled washer is steadily moving.

 

[Wild Oat]

Blade knock could be a few different things.

1. Spring tube. It could just be the spring flexing from side to side. EWP tried to fix this with any angled washer. It's mostly an aesthetic issue.
2. Hub wear. If the locating hole in the hub has worn (usually into an oval) you can get a loud knock. This needs to be addressed quickly.
3. Hub wear. If the nyoil sleeves have worn the blade can literally wobble around.
4. Blade drop. This is typical of broken, or partially weakened springs. The blade "drops" under its own weight (movement range in 10's mm).

2, 3, and particularly 4 places a lot of strain on the tie rods, and is probably the root cause of all the mk3 tie rod end failures. So far the mk4 tie rods (which I have now thankfully found a UK source) have stood up to this challenge.

Drive couplings need to be laser aligned. However, don't expect more than 2 years from the flex plates. The alignment of the generator and gearbox varies with load - so the alignment is a compromise. It is only aligned perfectly at a certain power output, out side of that it is slightly misaligned.

Brakes - my experience now is that you shouldn't expect more than one brake reshim between services, and more likely none. This does of course depend on how hard the brakes are working. If you have a lot of SD05 (grid fault) or high wind speed shut downs, that will wear your brakes out more quickly.

BR
Matthew

I ve learnt more about my turbine since Endurance went into liquidation than in the previous 4years of its operation! IMO, EWP were far from open about issues.....I thought the brake upgrade last year solved the brake wear issue.

 

[Newgen Power]

In light of the recent liquidation of Endurance Wind Power Inc Canada, Newgen would like to reassure owners' we are doing all we can to keep central tech support and the Eric SCADA system running.

All Distributors have relied heavily on this service over the past 6 years, It is imperative this experience and expertise is kept going as this will go far in keeping turbines generating for the next 20 years.

Many of you will be aware there have been issues with the E-3120 bedplate to which tech support were in the middle of a new more robust design. in the short term, Turbines that have cracks in the bedplate' can be welded and braced, However this is not something that can be done by a general welder.

Although there is no specific news regarding warranties, there is no need to pay for additional expensive insurance. Newgen Has partnered with Northern Alliance who provide Loss of earnings and breakdown cover, i.e if you have a gearbox failure, you will be covered.

For any additional information contact Dean Staveley 0789 400 9188

 

[Newgen Power]

Just had word that Endurance have gone bust

Not sure if thats just EWP uk or the parent company in Canada.

Not that surprsing really the service over the last yeat has been terrible there are stil turbines that need servicing and repairing and hopefully either a new busiess will take over and be run a bit better or some of the companies employees will start there own business in due course .

In light of the recent liquidation of Endurance Wind Power Inc Canada, Newgen would like to reassure owners' we are doing all we can to keep central tech support and the Eric SCADA system running.

All Distributors have relied heavily on this service over the past 6 years, It is imperative this experience and expertise is kept going as this will go far in keeping turbines generating for the next 20 years.

Many of you will be aware there have been issues with the E-3120 bedplate to which tech support were in the middle of a new more robust design. in the short term, Turbines that have cracks in the bedplate' can be welded and braced, However this is not something that can be done by a general welder.

Although there is no specific news regarding warranties, there is no need to pay for additional expensive insurance. Newgen Has partnered with Northern Alliance who provide Loss of earnings and breakdown cover, i.e if you have a gearbox failure, you will be covered.

For any additional information contact Dean Staveley 0789 400 9188

 

[DC21]

The E-series came equipped with an automated email system, this meant the turbine would email technicians or owners in the event of a shut down or alarm.

The plug would seem to have been pulled on the EWP website and the EWP email servers. As a consequence this would appear to have stopped the automated emails working and you wont get alerts if your turbine has a problem.

We've implemented a fix for most of our fleet remotely, still a few left to do.

ERIC is of course still working, for now. Though the "brake view" doesn't appear to be updating correctly though.

Thanks
Matthew

 

[How much]

In light of the recent liquidation of Endurance Wind Power Inc Canada, Newgen would like to reassure owners' we are doing all we can to keep central tech support and the Eric SCADA system running.

All Distributors have relied heavily on this service over the past 6 years, It is imperative this experience and expertise is kept going as this will go far in keeping turbines generating for the next 20 years.

Many of you will be aware there have been issues with the E-3120 bedplate to which tech support were in the middle of a new more robust design. in the short term, Turbines that have cracks in the bedplate' can be welded and braced, However this is not something that can be done by a general welder.

Although there is no specific news regarding warranties, there is no need to pay for additional expensive insurance. Newgen Has partnered with Northern Alliance who provide Loss of earnings and breakdown cover, i.e if you have a gearbox failure, you will be covered.

For any additional information contact Dean Staveley 0789 400 9188

So who are Newgen then ? Are you a re incarnation of endurance then from the content of your post you give that impression ?
If so good luck with it many endurance owners will be looking for a good service set up and i am sure there are many x Endurance tech's who could run a very cutomer focused business , BUT Endurance had alot to learn in terms of customer service as can be seen in some of the posts above.
I assume any potentual customers wil be looking for some serious reassurances that contact , responce call out , follow up and value for money are all going to be considerbaly better than endurance could muster.

 

[Courier]

So far I am relieved that we stuck to our original plans and stayed with Vergnet. 98.1 % availability since day one. Took the manufacturers U.K. Maintenance division just 5 hours to lower the 55metre hub turbine, replace 2 link eye ends which control the pitch on each 16 metre blade and get it back in service . Turns out the eye ends were from a poor batch and one had 1 mm of premature wear so both were replaced.

 

[Princess Pooper]

It would be quite nice to get my replacement main shaft fitted, which needed replacing 9 months after installation, as it has been on the farm once and then left again in the Endurance van when it got too windy. It was ordered in June and delayed on multiple occasions from an 'expected mid - August fitting' and now we can't get it out of Endurance even though it 'has our name on it.. .... ' and now of course it won't be covered by warranty.

Poor customer service doesn't quite cover it!

 

[kill]

It would be quite nice to get my replacement main shaft fitted, which needed replacing 9 months after installation, as it has been on the farm once and then left again in the Endurance van when it got too windy. It was ordered in June and delayed on multiple occasions from an 'expected mid - August fitting' and now we can't get it out of Endurance even though it 'has our name on it.. .... ' and now of course it won't be covered by warranty.

Poor customer service doesn't quite cover it!

Was your shaft replacement linked in any way to the shut downs early in the year as mine was shut down for age's and x-rayed 3 times and failed twice but it was like Endurance changed the goals each time to finally get a pass. Hoping it doesn't come back to haunt me..
If it was my shaft at Endurance's office I'd be taking a drive down to their office?

 

[Princess Pooper]

Was your shaft replacement linked in any way to the shut downs early in the year as mine was shut down for age's and x-rayed 3 times and failed twice but it was like Endurance changed the goals each time to finally get a pass. Hoping it doesn't come back to haunt me..
If it was my shaft at Endurance's office I'd be taking a drive down to their office?

We suggested that over a week ago but I don't think anything is being allowed out. The irony is when we were told in June that it would be August we (only half jokingingly) said we would be prepared to pay to air freight it over.

The problem was unexpected play on the main shaft, we could hear an un-even tone at the hub as it turned. Probably related to runaway earlier in the year, which was due to that old chestnut of low brake torque in high winds.

 

[Still Farming]

And these are only few years old - Don't think their going to half of the fit period let alone the full 20yrs ?
Next big rip off - taking turbines down is it ????

 

[kill]

And these are only few years old - Don't think their going to half of the fit period let alone the full 20yrs ?
Next big rip off - taking turbines down is it ????

Just undo the bolts and leave it to the wind?

 

[Ecocel]

Ecocel Renewables are now focused on servicing wind turbines after spending the first four years putting up RRB 225kW and 500kWs
We have engineers who are Endurance trained and we have access to spares
We can offer O&M, servicing and repairs for most turbines 5kW - 500kW
We are now based in our new facility in East Kilbride so we can bring smaller turbines in for repair
Call us for a quote
01698 281546
07515 399546

 

[Newgen Power]

So who are Newgen then ? Are you a re incarnation of endurance then from the content of your post you give that impression ?
If so good luck with it many endurance owners will be looking for a good service set up and i am sure there are many x Endurance tech's who could run a very cutomer focused business , BUT Endurance had alot to learn in terms of customer service as can be seen in some of the posts above.
I assume any potentual customers wil be looking for some serious reassurances that contact , responce call out , follow up and value for money are all going to be considerbaly better than endurance could muster.

No we are a distributor, UK tech support has some invaluable engineers, they only have a bad name because Endurance Canada held them back at every corner from, extremely slow delivery of spare parts to rubbishing very good upgrades. A UK tech support will work if set up correctly and only with out the Canadian influence. Good ridence...

 

[Windyedge]

So I am aware that I bought my turbine through a bank loan (shock horror) although not all of it as I borrowed the money from a British bank I had to pay duedillance (which at the time I thought big rip off) anyway turns out that as far bank is concerned the 5 year warranty should be underwritten if it wasn't the bank would not of lent (banks words not mine ) so if you bought your turbine through a bank and paid expensive fees then you should have cover through the solicitors if it turns out it wasn't underwritten! And if it was we are all ok weather you paid it or not !!!
Unlike the discusting article in the FG last week that implied you haven't and when talking to one of the 5 approved (but no proof or paper work ) service company's they admitted they were been dishonest so please sit tight and don't get ripped off

 

[DC21]

I'm afraid there is nothing in the warranty document regarding the warranty being underwritten. It sits with EWP Inc. So unless you obtained a separate underwriting, it won't be.

For a long time EWP talked about extending the E-series warranty to 10 years, but they couldn't get the insurance under writing.

 

[Windyedge]

The bank had organised due diligence to check the warranty had been underwritten so as far as the bank are concerned they should have had some underlying insurance cover otherwise the warranty wouldn't of been worth it and they wouldn't of lent as there would of been no difference between a new one and a 2nd hand one

 

[Sandy]

Still no news on Endurance?

 

[Windyedge]

Nothing yet ! But what about the uk arm who is responsible for that who can I pursue for misspelling misinforming and who is the CEO who I need answers from!!