- Location
- somerset
had a phone call this morning, telling us we had arrears going back 5 months, to us, odd, had they previously informed us ? no, so how could we know there was a problem ? The computers wont churn out a letter, for the amount of money in arrears, why ? the amount is to small, how much ? £2, interestingly we had a letter stating we owed £146, followed the next day, by a credit note for £146, which is the cause of the arrears, it's a management charge, and should have been £148, all bloody trivial, until, you realise, the computer will register you, as 5 months in arrears, on your credit score. Suddenly, it is a big issue, and until someone removes it, it will stay 'on' the system !