YELROM
Member
- Location
- North Yorkshire
Our 2 1/2 year old 26000mile Ford ranger developed an engine fault/misfire so went back to the dealers as it was still under its 3year warranty.
They initially diagnosed a faulty injector and would fit a new one under warranty,anyway fitted it and it did not cure the problem so pressure tested it and found it low on pressure on a cylinder so took the head off and found the bore was scored then the problems begin!
The garage contacted Ford about warranty and they said it had had water in the fuel and it was not warranty, so i asked the garage to test the fuel filter and the tank for water and they found no trace of water. I then assumed it would be covered by warranty again but Ford have now came back and said they had miss diagnosed it and it is acid from bio diesel that has caused the damage and it could have been used up to 6months ago so a fuel sample would not show it up.
So asked the garage to see any reports from tests of the old injector to which they said non had been done, so i asked to see the report Ford had done when they had been out to inspect the engine/injector and again no one had been out to inspect it.
They are now basically saying it is the end of the road unless solicitors get involved and i will have to pay around £6500 to get it repaired!!!!!!!!!!!!!!!!
How can they say it is acid from bio fuel with out any tests or proof, where do i go from here?
They initially diagnosed a faulty injector and would fit a new one under warranty,anyway fitted it and it did not cure the problem so pressure tested it and found it low on pressure on a cylinder so took the head off and found the bore was scored then the problems begin!
The garage contacted Ford about warranty and they said it had had water in the fuel and it was not warranty, so i asked the garage to test the fuel filter and the tank for water and they found no trace of water. I then assumed it would be covered by warranty again but Ford have now came back and said they had miss diagnosed it and it is acid from bio diesel that has caused the damage and it could have been used up to 6months ago so a fuel sample would not show it up.
So asked the garage to see any reports from tests of the old injector to which they said non had been done, so i asked to see the report Ford had done when they had been out to inspect the engine/injector and again no one had been out to inspect it.
They are now basically saying it is the end of the road unless solicitors get involved and i will have to pay around £6500 to get it repaired!!!!!!!!!!!!!!!!
How can they say it is acid from bio fuel with out any tests or proof, where do i go from here?