- Location
- Shropshire
Just wanted to add we had fantastic service from Rea Valley tractors when our combi baler of another green make played up last summer.
After over 24 hours of trying to get some sort of response from dealer and manufacturer I rang our rvt rep out of desperation as we had a lot of grass down baking in near 30 degree heat.
He rang me back mid afternoon on a Sunday despite the fact he was in Ibiza on a stag do and said he would see what he could do.
8 o'clock Monday morning one of his colleagues was on the phone to inform me they had a demo combi in the yard at Shrewsbury, where did we want it bringing to?
The other green make didn't turn up until Tuesday lunchtime, 4 days after the initial phone call by which time everything had been baled up.
Needless to say we bought the demonstrator and have been very pleased with it thus far.
After over 24 hours of trying to get some sort of response from dealer and manufacturer I rang our rvt rep out of desperation as we had a lot of grass down baking in near 30 degree heat.
He rang me back mid afternoon on a Sunday despite the fact he was in Ibiza on a stag do and said he would see what he could do.
8 o'clock Monday morning one of his colleagues was on the phone to inform me they had a demo combi in the yard at Shrewsbury, where did we want it bringing to?
The other green make didn't turn up until Tuesday lunchtime, 4 days after the initial phone call by which time everything had been baled up.
Needless to say we bought the demonstrator and have been very pleased with it thus far.