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Farm Building and Infrastructure
Rural Diversification
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<blockquote data-quote="ollie989898" data-source="post: 7673024" data-attributes="member: 54866"><p>Don't you worry- if someone does not agree to the charges, tell them to leave <em>immediately</em>. All businesses have the right to refuse service and they don't need to give a reason. They will probably give you a carp google review anyway whether you accede to their demands or not. Fudge them off at the earliest opportunity.</p><p></p><p>All hospitality businesses will have experienced this as a matter of course, ALWAYS take credit card details for every booking in advance, in case anything gets trashed or stolen. People being noisy at night- rock up and tell them unless they are quiet you will charge them for the fees of the guests who complained about it who will then have a free night.</p><p></p><p>Don't take any grief. Life is too short. I know many of you here with very nice hospitality businesses really enjoy it and are very good at it but believe me, the 1% are out there and they will try their luck. Identify and eliminate them at the earliest opportunity.</p><p></p><p>You will never please 100% of the general public- don't try. Seriously.</p></blockquote><p></p>
[QUOTE="ollie989898, post: 7673024, member: 54866"] Don't you worry- if someone does not agree to the charges, tell them to leave [I]immediately[/I]. All businesses have the right to refuse service and they don't need to give a reason. They will probably give you a carp google review anyway whether you accede to their demands or not. Fudge them off at the earliest opportunity. All hospitality businesses will have experienced this as a matter of course, ALWAYS take credit card details for every booking in advance, in case anything gets trashed or stolen. People being noisy at night- rock up and tell them unless they are quiet you will charge them for the fees of the guests who complained about it who will then have a free night. Don't take any grief. Life is too short. I know many of you here with very nice hospitality businesses really enjoy it and are very good at it but believe me, the 1% are out there and they will try their luck. Identify and eliminate them at the earliest opportunity. You will never please 100% of the general public- don't try. Seriously. [/QUOTE]
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