Halse of Honiton great customer service

Discussion in 'Machinery' started by fastfish, Aug 3, 2015.

  1. An Gof

    An Gof Member

    Location:
    Cornwall
    Yes I went last night. Was a fantastic evening.
    Want a new trimmer?

    IMG_4192.JPG
     
  2. Sid

    Sid Member

    Location:
    South Molton
    We counted over 70 there. Just the new ones! Amazing facilities but then the old ones were extremely tired!
    Good luck to Phillip, family and staff
     
    AlbuttDan and An Gof like this.
  3. Jim B

    Jim B Member

    Location:
    Herefordshire
    I think they were one of the top 5 or so Krone dealers last year, and they only sell mowers, tedders, rakes...?
     
  4. An Gof

    An Gof Member

    Location:
    Cornwall
    I met Philip's young son Ed who is starting in the business. Like his father a real gentleman and only 19. He has a tremendous attitude for someone so young and will, I'm sure, do very well. He was an absolute credit to his parents.
    Even managed to do a deal with him ;)
     
  5. General-Lee

    General-Lee Member

    Location:
    Devon
    How do they lift machines out? When we bought ours couple years ago it was near enough right at the back, there isn't enough height to clear?
     
  6. Jerry

    Jerry Member

    Location:
    Devon
    The new site is bespoke. A great set up. Loads of room and easy to get in and out. I was there at 7:30am today to have some hydraulic hoses made up. 20 mins and I was on my way.

    It is prob the best ag dealer/Workshop in the SW if not the S.

    I know they needed to move but were caught out by circumstances beyond their control but they have come up with the goods now and will be settled for some time now.
     
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  7. Superted820

    Superted820 Member

    Location:
    Cornwall.
    Fantastic firm to deal with. Philip is a lovely genuine no pressure chap and is very fair. Wish them all the very best for the future
     
    AlbuttDan likes this.
  8. kill

    kill Member

    Location:
    South West
    Parking at the old site was more than mildly difficult at times as talking to a Krone rep on Thursday night and he said smiling that one day at the old site he parked outside Halse yard and on the side of the road only to find a gift on his windscreen from a traffic warden.
    Getting back out of the yard could take a while in busy traffic as well.
     
  9. Kiwi Pete

    Kiwi Pete Member

    Location:
    Owaka, New Zealand
    :wideyed::wideyed::wideyed::wideyed:
    Wow!!
    (It's really neat to see a great firm get great feedback) but wow! what a shedfull
    I really need to get out more :cool:
     
    An Gof likes this.
  10. Henarar

    Henarar Member

    Location:
    ZumerZet Somerset
    A Mconnel dealer once told me they could buy a Mconnel trimmer cheaper from Halse than Mconnel
     
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  11. I popped up there last night and was very impressed. We've always received good service from Halse.
     
    AlbuttDan likes this.
  12. kill

    kill Member

    Location:
    South West
    It isn't just trimmers their sheds are full of as full ranges of multiple machines and more stock than alot factory's that supplied them I guess in some cases
     
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  13. Kiwi Pete

    Kiwi Pete Member

    Location:
    Owaka, New Zealand
    A real success story (y) and it still sounds like the company has a great personality, whereas many larger outfits seem to get too big for their boots :( for what it's worth, I wish them all the best :cool:
     
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  14. An Gof

    An Gof Member

    Location:
    Cornwall
    Talking to the Dalbo rep apparently they took delivery of 40 sets of Dalbo Cambridge rolls this spring. That's some stock order :eek:

    I counted the bays of the two long sheds that house much of the stock; there were 30 20' bays so each shed 600 foot long. I reckon they hold more stock than some individual machinery reps would sell in their lifetime :D
     
    AlbuttDan, 7740 man and kill like this.

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