How long do I wait, am I just impatient?

[Midnight plough boy]

Went to 2 different sprayer manufacturers at Cereals to discuss changing our SP Sprayer over harvest 2023. Was on each stand discussing options for at least half an hour. We currently have one of the manufacturer’s machines on farm, so hopefully they know we weren’t tyre kicking. Both manufacturers said we’d need to order a new machine pdq to be built in time. Have both of them
My number and email address as they were going to come out, value our old one and spec a new one. So far complete silence from both, not even an acknowledgement. Am I being impatient?

 

[ridger]

Went to 2 different sprayer manufacturers at Cereals to discuss changing our SP Sprayer over harvest 2023. Was on each stand discussing options for at least half an hour. We currently have one of the manufacturer’s machines on farm, so hopefully they know we weren’t tyre kicking. Both manufacturers said we’d need to order a new machine pdq to be built in time. Have both of them
My number and email address as they were going to come out, value our old one and spec a new one. So far complete silence from both, not even an acknowledgement. Am I being impatient?

I'm waiting for over 8 years for contact from cereals so give it another while lol

 

[Bobthebuilder]

Have the said salesmen possibly been to the highland show? Give it another week then if your keen enough ring them

 

[Robt]

This is a tricky one. Are you buying it through a dealer or direct? If through dealer, has your details been passed on? I'm guessing you are buying direct. Things do get lost. If it was me, I'd call them and give them another chance to respond. I wouldn't give them 4 chances....
There may or may not be a very valid reason. Its a pet hate of mine when enquires dont get followed up. Good luck and hope you get the service you need.

 

[Timbo]

Went to 2 different sprayer manufacturers at Cereals to discuss changing our SP Sprayer over harvest 2023. Was on each stand discussing options for at least half an hour. We currently have one of the manufacturer’s machines on farm, so hopefully they know we weren’t tyre kicking. Both manufacturers said we’d need to order a new machine pdq to be built in time. Have both of them
My number and email address as they were going to come out, value our old one and spec a new one. So far complete silence from both, not even an acknowledgement. Am I being impatient?

Won't happen - salesmen just bin their notes at the end of show day. Call the factory direct.

 

[nick...]

Coukd write a book on being ignored which pisses me of enourmously.i reckon you will have to call them again or tag em on here and you will then get some attention.ALL manufacturers and dealers read most things on here.the way things are getting I’m glad I did not buy a nearly new John Deere or a direct drill
nick…

 

[Moors Lad]

Seems to be a common response.... Ignore the customer!!!

 

[D14]

Manufacturers and dealers are far to busy to follow up on enquiries. They are selling to much stuff and can't get hold of stock so basically are not bothered. They will be soon enough when BPS has gone and nobody ia buying anything. Then you'll see the cold calling start again.

 

[Albert]

As said above I’m 100% sure all the reps at shows bin all their notes at the end of the day.

Never once has a rep followed any enquiry up with me after I have spoken to them at a show

 

[BRB John]

My rule is of 3. If you don't reply to me after 3 attempts then I'm moving on and you won't hear from myself again.
But I generally don't count contacts at shows as it's just too easy get forgotten about or lost in the sea of tyre kickers.

 

[solo]

I spoke to a dealer sales rep about Kuhn machines they had in stock back in the spring .He was going to check the depot location of the machines and get back to me. Never heard a thing since, even though one of the machines is still for sale on their website. Spoke to Kuhn direct at cereals about the matter and they passed on my details to an alternative dealer, who phoned me the following day and has since received my order. The original dealer will not receive any business from me again.
All I can say is that your service depends upon the individual representative and the company they represent. The trouble is the order books are well into next year, so they are not under pressure to sell. The process of show enquiries can work if the company is interested.

 

[Thomas Simpson]

Showed interest on the manitou stand at lamma and they followed up and brought us a demo a month or so later.

 

[puppet]

My rule is of 3. If you don't reply to me after 3 attempts then I'm moving on and you won't hear from myself again.
But I generally don't count contacts at shows as it's just too easy get forgotten about or lost in the sea of tyre kickers.

If a salesman doesn't keep notes of contacts at a show then why spend £10,000 for a stand? I once had a phone call about a car I would have bought 6 months after I had called the garage. He said he had just come across the message. Is this in the salesman training manual?
If you phone up one of our local fencing contractors they are likely to be round to quote the job within 48 hours.

 

[BRB John]

If a salesman doesn't keep notes of contacts at a show then why spend £10,000 for a stand? I once had a phone call about a car I would have bought 6 months after I had called the garage. He said he had just come across the message. Is this in the salesman training manual?
If you phone up one of our local fencing contractors they are likely to be round to quote the job within 48 hours.

I suspect they consider the cost of the stand as more of an advertisement rather than getting hopes up for sales.
But it's like what others are saying it's not a buyer's market at the moment. Salesman's are overwhelmed with orders so why chase bread crumbs when you live in a bakery?
Haha you must have good fencing contractors near you .
It seems everyone in the North East anyway is allergic to answering the phone or texting or evening showing up when they promised.

 

[Albert]

chances are it’s not the salesman’s £10000, it’s the company he works for

 

[nick...]

If you’re not farming 1000 plus acres nowdays no one bothers about you
nick…

 

[milkloss]

If you’re not farming 1000 plus acres nowdays no one bothers about you
nick…

Yes, and most of the time I'm fine with that. Reps constantly turning up and talking rubbish really annoys me!

 

[nick...]

Yes, and most of the time I'm fine with that. Reps constantly turning up and talking rubbish really annoys me!

I’ve not seen a rep here for probably 20 years
nick…

 

[daveydiesel1]

If you’re not farming 1000 plus acres nowdays no one bothers about you
nick…

Mabe be better supporting the smaller dealers at that rate

 

[Iben]

The trouble is the order books are well into next year, so they are not under pressure to sell.

Get yourself a you tube channel. @agricontract got his new sprayer pdq.