How long do I wait, am I just impatient?

Went to 2 different sprayer manufacturers at Cereals to discuss changing our SP Sprayer over harvest 2023. Was on each stand discussing options for at least half an hour. We currently have one of the manufacturer’s machines on farm, so hopefully they know we weren’t tyre kicking. Both manufacturers said we’d need to order a new machine pdq to be built in time. Have both of them
My number and email address as they were going to come out, value our old one and spec a new one. So far complete silence from both, not even an acknowledgement. Am I being impatient?
 
Went to 2 different sprayer manufacturers at Cereals to discuss changing our SP Sprayer over harvest 2023. Was on each stand discussing options for at least half an hour. We currently have one of the manufacturer’s machines on farm, so hopefully they know we weren’t tyre kicking. Both manufacturers said we’d need to order a new machine pdq to be built in time. Have both of them
My number and email address as they were going to come out, value our old one and spec a new one. So far complete silence from both, not even an acknowledgement. Am I being impatient?
I'm waiting for over 8 years for contact from cereals so give it another while lol
 

Robt

Member
Location
Suffolk
This is a tricky one. Are you buying it through a dealer or direct? If through dealer, has your details been passed on? I'm guessing you are buying direct. Things do get lost. If it was me, I'd call them and give them another chance to respond. I wouldn't give them 4 chances....
There may or may not be a very valid reason. Its a pet hate of mine when enquires dont get followed up. Good luck and hope you get the service you need.
 

Timbo

Member
Location
Gods County
Went to 2 different sprayer manufacturers at Cereals to discuss changing our SP Sprayer over harvest 2023. Was on each stand discussing options for at least half an hour. We currently have one of the manufacturer’s machines on farm, so hopefully they know we weren’t tyre kicking. Both manufacturers said we’d need to order a new machine pdq to be built in time. Have both of them
My number and email address as they were going to come out, value our old one and spec a new one. So far complete silence from both, not even an acknowledgement. Am I being impatient?

Won't happen - salesmen just bin their notes at the end of show day. Call the factory direct.
 

nick...

Member
Arable Farmer
Location
south norfolk
Coukd write a book on being ignored which pisses me of enourmously.i reckon you will have to call them again or tag em on here and you will then get some attention.ALL manufacturers and dealers read most things on here.the way things are getting I’m glad I did not buy a nearly new John Deere or a direct drill
nick…
 

D14

Member
Manufacturers and dealers are far to busy to follow up on enquiries. They are selling to much stuff and can't get hold of stock so basically are not bothered. They will be soon enough when BPS has gone and nobody ia buying anything. Then you'll see the cold calling start again.
 

Albert

Member
As said above I’m 100% sure all the reps at shows bin all their notes at the end of the day.

Never once has a rep followed any enquiry up with me after I have spoken to them at a show
 

BRB John

Member
BASIS
Location
Aberdeenshire
My rule is of 3. If you don't reply to me after 3 attempts then I'm moving on and you won't hear from myself again.
But I generally don't count contacts at shows as it's just too easy get forgotten about or lost in the sea of tyre kickers.
 

solo

Member
Location
worcestershire
I spoke to a dealer sales rep about Kuhn machines they had in stock back in the spring .He was going to check the depot location of the machines and get back to me. Never heard a thing since, even though one of the machines is still for sale on their website. Spoke to Kuhn direct at cereals about the matter and they passed on my details to an alternative dealer, who phoned me the following day and has since received my order. The original dealer will not receive any business from me again.
All I can say is that your service depends upon the individual representative and the company they represent. The trouble is the order books are well into next year, so they are not under pressure to sell. The process of show enquiries can work if the company is interested.
 

puppet

Member
Livestock Farmer
Location
sw scotland
My rule is of 3. If you don't reply to me after 3 attempts then I'm moving on and you won't hear from myself again.
But I generally don't count contacts at shows as it's just too easy get forgotten about or lost in the sea of tyre kickers.
If a salesman doesn't keep notes of contacts at a show then why spend £10,000 for a stand? I once had a phone call about a car I would have bought 6 months after I had called the garage. He said he had just come across the message. Is this in the salesman training manual?
If you phone up one of our local fencing contractors they are likely to be round to quote the job within 48 hours.
 

BRB John

Member
BASIS
Location
Aberdeenshire
If a salesman doesn't keep notes of contacts at a show then why spend £10,000 for a stand? I once had a phone call about a car I would have bought 6 months after I had called the garage. He said he had just come across the message. Is this in the salesman training manual?
If you phone up one of our local fencing contractors they are likely to be round to quote the job within 48 hours.
I suspect they consider the cost of the stand as more of an advertisement rather than getting hopes up for sales.
But it's like what others are saying it's not a buyer's market at the moment. Salesman's are overwhelmed with orders so why chase bread crumbs when you live in a bakery?
Haha you must have good fencing contractors near you 😜.
It seems everyone in the North East anyway is allergic to answering the phone or texting or evening showing up when they promised.
 

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HSENI names new farm safety champions

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Written by William Kellett from Agriland

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The Health and Safety Executive for Northern Ireland (HSENI) alongside the Farm Safety Partnership (FSP), has named new farm safety champions and commended the outstanding work on farm safety that has been carried out in the farming community in the last 20 years.

Two of these champions are Malcom Downey, retired principal inspector for the Agri/Food team in HSENI and Harry Sinclair, current chair of the Farm Safety Partnership and former president of the Ulster Farmers’ Union (UFU).

Improving farm safety is the key aim of HSENI’s and the FSP’s work and...
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