How long should a machine last

Tomj

Member
I was talking with a guy today & he was telling of a problem he has with a new machine,He bought a new machine in 2015 , full dealer service history record to date on it & it is now needing a complete new engine & has only done 2500 hours, the machine is out of warranty now & the manufacturer as no interest in his problem at all & will not lift a finger to help him & he is going to have to fork out for a complete new engine, he asked me if i knew at what point is the machine not fit for the purpose it was bought to do & what design live a modern day machine should have , he is not a forum member so i said i would ask for it , i must say i was very surprised to be told this manufacturer had no interest in his problem at all.

if the machine is out of warranty then its out of warranty. Should it of happened? hell no but sometimes sh#t happens. I would find in these situations if you have a good dealer they will pull out all the stops to help you and not the manufacturer. A lot of it depends on how good the relationship between the customer and dealer is.
 

Lofty1984

Member
Mixed Farmer
Location
South wales
Modern machinery with modern emissions control doesn't do well from being molly coddled or under worked either. There's a lot of machinery out there gives bother cos it's not under pressure.
Agree there my fergie 7718 in work always feels gutless after a few months sat on the hedge cutter on near tick over until it goes on the power harrow or front an back mowers she soon opens back out
 

Lincsman

Member
Arable Farmer
Location
Lincolnshire
Rubbish, 15 years ago it was mostly all perkins engines and likely the 1100 series engines, they all had manitous standard 12 month warranty or additional if you paid for it as an option.

BUT if you went direct to Perkins all them 1100 series engines no matter what they were fitted in had 2 years warranty with perkins, you just filled in a form with engine details machine it was fitted too, date and hours recorded etc and perkins sent someone out to fix it.
Yes it was a perkins now you say, but why wouldnt Manitou buy an engine off perkins for say £800 rather than £1000 if they promised no warranty claims?

All I know is it was in the dealers for 2 months while it got sorted.
 

ACEngineering

Member
Location
Oxon
Yes it was a perkins now you say, but why wouldnt Manitou buy an engine off perkins for say £800 rather than £1000 if they promised no warranty claims?

All I know is it was in the dealers for 2 months while it got sorted.

no idea what you are on about, manitou warranty was 12months fact and perkins warranty was 2 years regardless of what machine it was in fact. if the dealer couldn't get manitou to cover it then they should have been on to perkins. i cant answer why they didn't as i dont know the details of the claim but that was the standard warranty options around that time.
 
We haven’t bought much new here but a couple of items that we have bought new that have had warranty issues-
Honda quad axle stripped within 6 months dealer charged us for new axle later found out he had claimed for new axle plus repair under warranty and also billed us for this
JD baler hydraulic pump veins started sticking within warranty and was giving bother by the time dealer decided pump was buggered baler warranty was out so after a chat with rep they claimed warranty off a tractor sold elsewhere for pump claim
These situations must cause issues
 

kiwi pom

Member
Location
canterbury NZ
Modern machinery with modern emissions control doesn't do well from being molly coddled or under worked either. There's a lot of machinery out there gives bother cos it's not under pressure.

Idling them for extended periods, doesn't do them any good but people do insist on doing it.
I'm told its worse these days because people would rather let it idle so they don't have to wait for all the GPS stuff to reboot.
 

holwellcourtfarm

Member
Livestock Farmer
Occasionally machines leave the factory with faults or designs are faulty (1980s Ford TW series engine oil pump drive comes to mind) but generally it's all about how they're driven and maintained in my experience.

How many farms change hydraulic oil and filters as per recommendations? Or axle Oils?

Service history is everything on complicated used kit (or knowledge of past owners who take good care even if they don't record it) .
 

MrNoo

Member
Arable Farmer
Location
Cirencester
I have Fergie tea20 that my grandfather bought new in 1948, it had the headgasket done not long after he bought it and apart from normal servicing that has been it. Still runs/drives/stops. Built to last unlike todays tractors that will struggle to get to 25yrs. It's a shame some of these old "classics" dont have hour meters on them, sure they'd be able to tell some stories
 

Andrew

Never Forgotten
Honorary Member
Location
Huntingdon, UK
The holy grail of manufacturing, in any industry, is to design to a life span.
In simple terms, if a product has a 5 year, 2500hr warranty, the manufacturer wants it to last 5 years and 1 day, 2501hrs, and every component fail, so they can sell another machine. No good making them last 100 years, just extra costs making components last that long, and no repeat sales.
In reality, nothing fails that predictably, there is always a ‘Bell Curve’ of component lifespan, so I would guesstimate most manufacturers aim at a lifespan of 150% of the maximum warranty.

What machine are we talking about? A mainstream tractor, or a ride on lawnmower for example? One would be a very premature failure, the other would have done extremely well I would say.
As for help from the manufacturer, of it’s put of warranty them they have no obligation.

However a lot of manufacturers will choose to reward loyal customers, or even punish bad ones (eg those that are constantly slagging off their products).
 

Lincsman

Member
Arable Farmer
Location
Lincolnshire
Yes it was a perkins now you say, but why wouldnt Manitou buy an engine off perkins for say £800 rather than £1000 if they promised no warranty claims?

All I know is it was in the dealers for 2 months while it got sorted.

no idea what you are on about, manitou warranty was 12months fact and perkins warranty was 2 years regardless of what machine it was in fact. if the dealer couldn't get manitou to cover it then they should have been on to perkins. i cant answer why they didn't as i dont know the details of the claim but that was the standard warranty options around that time.

Because Perkins supplied them cheaper on the basis they would not have any warranty claims or come backs, manitou took on the risk, this is what the dealer told them anyway, makes sense to me as a reasonable commercial decision to take.
 

Speedstar

Member
Location
Scottish Borders
The holy grail of manufacturing, in any industry, is to design to a life span.
In simple terms, if a product has a 5 year, 2500hr warranty, the manufacturer wants it to last 5 years and 1 day, 2501hrs, and every component fail, so they can sell another machine. No good making them last 100 years, just extra costs making components last that long, and no repeat sales.
In reality, nothing fails that predictably, there is always a ‘Bell Curve’ of component lifespan, so I would guesstimate most manufacturers aim at a lifespan of 150% of the maximum warranty.

What machine are we talking about? A mainstream tractor, or a ride on lawnmower for example? One would be a very premature failure, the other would have done extremely well I would say.
As for help from the manufacturer, of it’s put of warranty them they have no obligation.

However a lot of manufacturers will choose to reward loyal customers, or even punish bad ones (eg those that are constantly slagging off their products).
All I can say is this is a major player in the farm machinery market on a global scale
 

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