lloyd
Member
- Location
- Herefordshire
Buy a Kramer next time!To bring this thread up to date .
The machine in question is a JCB 418s loading shovel that at 2000 hours started to come up with an error code for crankcase pressure , & with in a few hunderd hours it needed a complete new engine ,It has full JCB service record, , JCB had no shovels to put in to us to keep us going & the machine was parked up for 6 months until a new engine was delivered from Cummins , dealer has tried on our behalf to get some thing out of JCB , but nothing at all & JCB area service manager will not come out to talk to us this which is very poor just goes to should they have no interest in there customers , For a business like ours that has had JCB forklifts from 1985 & still run then , had fastrac's & loading shovels I find it hard to believe the service guy can not spare the time to come out & have a talk with us, As i said the dealer has done good job in trying to make this happen but Mr JCB will not take the time to talk with a customer
All so the drive line of this machine is still under warranty by JCB