Neuson510k
Member
- Location
- North Coast
Had a snapchat incident with a member of staff, Yesterday while doing some contract slurry work for a "5 star establishment " and having to unblock the tanker a few times every load my guy decided to vent some of his anger at this place through snapchat. The problem was that he forgot the farmers son is a friend of his on snapchat and seen the full story. He did use some choice words to describe the farm in some of them but too his defense one had the caption " What a swell place to spend the afternoon " which i thought was quite nice
The Farmer is not a happy camper!! Had to hang up on him twice today, told me where to stick my bill etc etc..
What do i do? Let the farmer cool for a few days and see if he accepts the drivers apology for a few flippant comments? Im sure in court the views expressed by my staff aren't that of my own and cant be used as a non payment excuse?
Yes what the driver did was wrong but i will not be spoke to like that on the phone ever.
The Farmer is not a happy camper!! Had to hang up on him twice today, told me where to stick my bill etc etc..
What do i do? Let the farmer cool for a few days and see if he accepts the drivers apology for a few flippant comments? Im sure in court the views expressed by my staff aren't that of my own and cant be used as a non payment excuse?
Yes what the driver did was wrong but i will not be spoke to like that on the phone ever.