Just what do RPA staff do all day?

According to the RPA website they have 2300 staff which equates to around 4.5 million working hours a year. There are around 88000 claimants giving the RPA staff an average of over 52 hours to deal with each claim!

There are also countless consultants, subcontractors and temporary staff to assist the overstretched RPA workers -so just what do they all do?
 
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RobFZS

Member
Roll up, have coffee, take a break, have some more coffee, do one application, have lunch, do another application, coffee, home.
 

Pennine Ploughing

Member
Mixed Farmer
230 of them are working out each claim step by step to get it right,
140 of them are answering the phone to difficult farmers (god knows how they put up with it, only thing that keeps them going is the fact that they have the upper hand) and try to sort the mistakes out,
123 are on holiday at anyone time, 38 are on the sick at anyone time,
8 of them just do sweet feck all,
865 of them are sorting all the feck ups and mistakes of all of the above,
17 of them are very good and never make a mistake or get anything wrong, ( you have more chance of get the lottery numbers right than talking to 1 of them)
411 are managers,
and the rest are just passengers' on a working ship
 

banjo

Member
Location
Back of beyond
The funniest bit is when you go to your local office, there are so many workers cars in the carpark, the customers can't park!
It has gone nuts and I don't blame the people working there, it's the system that creates all the bull.
One form, one scheme, less paperwork and set fire to the computer system while your at it. Seems strange how a decade ago less people moving paper did it quicker?
 
It was explained to me that the hot shot managers at the RPA had come up with a system of working whereby the worker logs on when they start work and chooses a claim to work on out of the outanding claims list offered on screen when they have finished their shift they then might never see that same claim again as the next day they get another job off the list and so it goes on.
If this is the case then it is this lack of "ownership" of the individual claims that probably explains some of the RPA's current issues.
 

franklin

New Member
I get the feeling that the only way to get them to actually look into something would be to go and sit outside their office, pour a gallon of petrol over myself and light a match. They have enough staff to allocate each a bunch of farmers to deal with all the time.
 

JJT

Member
BASE UK Member
Location
Cumbria
230 of them are working out each claim step by step to get it right,
140 of them are answering the phone to difficult farmers (god knows how they put up with it, only thing that keeps them going is the fact that they have the upper hand) and try to sort the mistakes out,
123 are on holiday at anyone time, 38 are on the sick at anyone time,
8 of them just do sweet feck all,
865 of them are sorting all the feck ups and mistakes of all of the above,
17 of them are very good and never make a mistake or get anything wrong, ( you have more chance of get the lottery numbers right than talking to 1 of them)
411 are managers,
and the rest are just passengers' on a working ship
Don't know about that, have you tried calling them.... Just get a recorded message saying if you are calling with a problem, they know and will sort it in the summer.......which summer they mean I don't know!
 

Pennine Ploughing

Member
Mixed Farmer
Don't know about that, have you tried calling them.... Just get a recorded message saying if you are calling with a problem, they know and will sort it in the summer.......which summer they mean I don't know!
answer phone is only on while they take there coffee break, between 8.00am and 6.00pm, then they put the night shift answer phone on
 

Drillman

Member
Mixed Farmer
At a guess most of them are far too busy Faceaching, Doing online shopping at amazon and ebay, Playing hillclimb and watching porn on utube to actually do any work.
 

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Red Tractor drops launch of green farming scheme amid anger from farmers

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As reported in Independent


quote: “Red Tractor has confirmed it is dropping plans to launch its green farming assurance standard in April“

read the TFF thread here: https://thefarmingforum.co.uk/index.php?threads/gfc-was-to-go-ahead-now-not-going-ahead.405234/
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