Log in issues

[dwayne pipe]

Help needed! I tried to log in on a new device but could not remember my password so after many failed attempts I requested a fresh password which got sent to my email. This is where the problem started, the email address that TFF have for my account is not valid anymore. So how do I get a fresh password or get TFF to alter my email adress? I've sent 4 requests for assistance to Admin but with no reply. Oh yes, I created a new account using a friends email so I can get on here to get the issue sorted. I really don't want to loose my old account and content for the last 4 years. It's been 3 days 2 hours 17 minutes since I last checked my 'likes'

 

[Clive]

Help needed! I tried to log in on a new device but could not remember my password so after many failed attempts I requested a fresh password which got sent to my email. This is where the problem started, the email address that TFF have for my account is not valid anymore. So how do I get a fresh password or get TFF to alter my email adress? I've sent 4 requests for assistance to Admin but with no reply. Oh yes, I created a new account using a friends email so I can get on here to get the issue sorted. I really don't want to loose my old account and content for the last 4 years. It's been 3 days 2 hours 17 minutes since I last checked my 'likes'

user "admin" no longer exists

@llamedos can probably sort this for you - whats you old account username ? PM me / carole if you prefer

you will need to somehow prove you are the account owner however

 

[dwayne pipe]

Thanks

 

[llamedos]

Help needed! I tried to log in on a new device but could not remember my password so after many failed attempts I requested a fresh password which got sent to my email. This is where the problem started, the email address that TFF have for my account is not valid anymore. So how do I get a fresh password or get TFF to alter my email adress? I've sent 4 requests for assistance to Admin but with no reply. Oh yes, I created a new account using a friends email so I can get on here to get the issue sorted. I really don't want to loose my old account and content for the last 4 years. It's been 3 days 2 hours 17 minutes since I last checked my 'likes'

This is where the problem lays, as per PM

I have indeed replied to every contact to the help section....