Log in issues

Discussion in 'Community Feedback' started by dwayne pipe, Sep 13, 2017.

  1. dwayne pipe

    dwayne pipe New Member

    Help needed! I tried to log in on a new device but could not remember my password so after many failed attempts I requested a fresh password which got sent to my email. This is where the problem started, the email address that TFF have for my account is not valid anymore. So how do I get a fresh password or get TFF to alter my email adress? I've sent 4 requests for assistance to Admin but with no reply. Oh yes, I created a new account using a friends email so I can get on here to get the issue sorted. I really don't want to loose my old account and content for the last 4 years. It's been 3 days 2 hours 17 minutes since I last checked my 'likes' :cry:
  2. Clive

    Clive Staff Member

    user "admin" no longer exists

    @llamedos can probably sort this for you - whats you old account username ? PM me / carole if you prefer

    you will need to somehow prove you are the account owner however
  3. dwayne pipe

    dwayne pipe New Member

  4. llamedos

    llamedos New Member

    Oop North ish
    This is where the problem lays, as per PM

    I have indeed replied to every contact to the help section....

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