Log in issues

Discussion in 'Community Feedback' started by dwayne pipe, Sep 13, 2017.

  1. dwayne pipe

    dwayne pipe New Member

    Help needed! I tried to log in on a new device but could not remember my password so after many failed attempts I requested a fresh password which got sent to my email. This is where the problem started, the email address that TFF have for my account is not valid anymore. So how do I get a fresh password or get TFF to alter my email adress? I've sent 4 requests for assistance to Admin but with no reply. Oh yes, I created a new account using a friends email so I can get on here to get the issue sorted. I really don't want to loose my old account and content for the last 4 years. It's been 3 days 2 hours 17 minutes since I last checked my 'likes' :cry:
     
  2. Clive

    Clive Staff Member

    Location:
    Lichfield
    user "admin" no longer exists

    @llamedos can probably sort this for you - whats you old account username ? PM me / carole if you prefer

    you will need to somehow prove you are the account owner however
     
  3. dwayne pipe

    dwayne pipe New Member

  4. llamedos

    llamedos Staff Member

    Location:
    Oop North ish
    This is where the problem lays, as per PM

    I have indeed replied to every contact to the help section....
     

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