- Location
- Shropshire
Cut a long story short, bought the above from a dealer a couple of years ago, 2 years old but with very low bale count.Dealer (not the nearest to us, but baler fitted the bill) said McHale would look after us as baler had done so little.
Had problem with box first season, sorted out with minimal delay.
Had nightmare weekend, taken 2 days to do 150 ish bales. McHale say contact dealer it was bought from, they don't answer the phone.
Local dealer are semi helpful as we didn't have it off them,( but didn't have what we wanted at the time) but don't really want to come out although I would probably purchase a new one off them when the time comes so a little short sighted in my opinion.
So I have 60 acres of grass still down and someone else coming to bale it tomorrow and still waiting for supplying dealer to get back to me after McHale contacted them!(They have tried once but not returned any of my 3 return calls)
On a plus note our friendly JD rep rang me back within half an hour whilst on holiday to offer me their demo baler tomorrow.
When equipment costs so much money is it too much to ask for a little back up? I don't expect miracles on a Sunday but we don't work 9 till 5, 5 days a week.
Had problem with box first season, sorted out with minimal delay.
Had nightmare weekend, taken 2 days to do 150 ish bales. McHale say contact dealer it was bought from, they don't answer the phone.
Local dealer are semi helpful as we didn't have it off them,( but didn't have what we wanted at the time) but don't really want to come out although I would probably purchase a new one off them when the time comes so a little short sighted in my opinion.
So I have 60 acres of grass still down and someone else coming to bale it tomorrow and still waiting for supplying dealer to get back to me after McHale contacted them!(They have tried once but not returned any of my 3 return calls)
On a plus note our friendly JD rep rang me back within half an hour whilst on holiday to offer me their demo baler tomorrow.
When equipment costs so much money is it too much to ask for a little back up? I don't expect miracles on a Sunday but we don't work 9 till 5, 5 days a week.