Grassman
Member
- Location
- Derbyshire
I have an issue with a rhi claim on my ground source heating system. The installer started last March but knew it wouldn't be got up and running till late last year at the earliest. Pipes in the ground and in the house didn't really get installed till September. He tested the system running power off an extension lead as we didn't have electric at that point.
Anyway he signs it off and gives me links to the online forms to put in my claim when we get the house signed off with building control.
Due to delays we only got signed off a couple of weeks ago. Started filling the claim in online immediately. Got through the preliminary questions and then it says we are ineligible for the grant as the mcs certificate be used within 12 months from commissioning of the system. We are about 5 weeks too late!
Get straight on to the installer who seemed surprised about this issue and would look into it to see what could be done. He never mentioned the 12 month deadline from when he starting the installation.
Probably he could sort by doing some extra paperwork saying the installation wasn't actually done till the mains power was connected.
Anyway since then he doesn't answer phone, emails or texts!
I would of assumed that "commissioning of the system" meant actually testing and filling the completed system. Not the date he started the job. Looks like £60 loss coming up!
Anyway he signs it off and gives me links to the online forms to put in my claim when we get the house signed off with building control.
Due to delays we only got signed off a couple of weeks ago. Started filling the claim in online immediately. Got through the preliminary questions and then it says we are ineligible for the grant as the mcs certificate be used within 12 months from commissioning of the system. We are about 5 weeks too late!
Get straight on to the installer who seemed surprised about this issue and would look into it to see what could be done. He never mentioned the 12 month deadline from when he starting the installation.
Probably he could sort by doing some extra paperwork saying the installation wasn't actually done till the mains power was connected.
Anyway since then he doesn't answer phone, emails or texts!
I would of assumed that "commissioning of the system" meant actually testing and filling the completed system. Not the date he started the job. Looks like £60 loss coming up!