MF online parts books

Cowabunga

Member
Location
Ceredigion,Wales
Anyone actually gained access to the phantom parts system? My dealer doesn't have a clue and has failed to get customers on the system. According to the MF website all that is needed the customer's end is to download the app and get a login name and password from the dealer who should register it with the AGCO system. Sounds simple enough, but apparently it's either not functional or my dealer staff are a bit dim or there's some other issue. Zero training of staff by AGCO UK on the system might not help, but surely something like this, which many of us get our heads around on almost a daily basis, shouldn't be beyond the capability of this brand or its franchises.
So what's going on? Has anyone any tips as to what my dealer or AGCO/MF are doing wrong or not doing?
 
Don’t know why it needs the dealer code etc, in the era of cloud computing etc it should be simple to maintain the catalogues and saves time and frustration at the parts department if you can just quote numbers as some places I have been to trying to describe to store man what you are looking for is like talking in Latin.
 

agrimax

Member
Location
Co Down
Working away on the laptop fine with me just yesterday and this morning. I registered a few years ago with Clark and Pulman. Forgot my password at one time and couldn't get back in.Re-registered with them again and no real problems since. The odd time the site may be down but presumably it's for maintenance and it usually is back the next day.
I can access it to a point, through the phone internet but have to use Firefox to get in so far but then there's no display of part numbers or pictures so that's useless. Chrome won't even recognise it as a website on the phone. Did have an AGCO app on the phone but it didn't work and is now deleted!!
 

MF-ANDY

Member
Location
s.e cambs
Got it on the laptop and stay logged in as dealer has changed user name and password so many times, If I log out I'll never get back in. Never managed to log In with phone app
 

Richard Smyth

Member
Arable Farmer
App works just fine here. Been using it for 7 or 8 years I reckon. Got dealer to register me and away we went
 

Attachments

  • 65BD7206-A39D-433A-A564-529909DD18CD.png
    65BD7206-A39D-433A-A564-529909DD18CD.png
    263 KB · Views: 0

john432

Member
Location
Carmarthenshire
Anyone actually gained access to the phantom parts system? My dealer doesn't have a clue and has failed to get customers on the system. According to the MF website all that is needed the customer's end is to download the app and get a login name and password from the dealer who should register it with the AGCO system. Sounds simple enough, but apparently it's either not functional or my dealer staff are a bit dim or there's some other issue. Zero training of staff by AGCO UK on the system might not help, but surely something like this, which many of us get our heads around on almost a daily basis, shouldn't be beyond the capability of this brand or its franchises.
So what's going on? Has anyone any tips as to what my dealer or AGCO/MF are doing wrong or not doing?
I asked the same dealer several times for the log in details..but they never got back to me, even though I bought the main tractor new off them . Got the log in details off Chandler's a few years ago, but they've now expired. Most probably our local dealer doesn't want us getting easy access to the part numbers... As with correct part numbers,and Google. A lot of money can be saved.
 
I asked the same dealer several times for the log in details..but they never got back to me, even though I bought the main tractor new off them . Got the log in details off Chandler's a few years ago, but they've now expired. Most probably our local dealer doesn't want us getting easy access to the part numbers... As with correct part numbers,and Google. A lot of money can be saved.
I'm on same login for 8 year they changed the login page a bit back.
 
Do you use the system?
If you do you will know that one has to contact your dealer to get a password etc .
The appalling thing is when the dealer does not do their bit,as some TFF members have already said :mad:
Seems some dealers need a good rollicking from the AGCO personal who are in charge of dealer to customer care service.
I had an login for about 8 year
 

fermerboy

Member
Location
Banffshire
Why the need for a login at all?

New Holland/Case, Kuhn, Amazone, Trima, JF/ konskilde/NH, Claas(no part numbers) are ones I have used in the last few months with no login or faffing about.

Some are better than others and on occasion its a pdf of old parts books, but thats fine for me if its an old machine.
Sometimes its just useful to get the exploded diagram.

Edit: just remembered I had to create an account on the Kuhn site and tell them my machines, no dealer involved though.
 
Last edited:

Cowabunga

Member
Location
Ceredigion,Wales
I asked the same dealer several times for the log in details..but they never got back to me, even though I bought the main tractor new off them . Got the log in details off Chandler's a few years ago, but they've now expired. Most probably our local dealer doesn't want us getting easy access to the part numbers... As with correct part numbers,and Google. A lot of money can be saved.
I think that's possible but the storeman up here told me that he'd tried to get a login name and password for someone else last year, possibly you [?], and didn't get anywhere. He said it just didn't work. It could be that he's been 'discouraged' from giving access but I think they are a bit clueless about this. Even so, I can't help thinking that it just can't be that hard to do, especially as there are several people here that do have access.
Someone somewhere needs a good shaking.
 

Top cereal and oilseed growers honoured at the Yield Enhancement Network Awards 2021

  • 653
  • 0
Despite an average growing year for most crops, many growers managed to go above and beyond their predicted max yields, with Lincolnshire grower Tim Lamyman taking the top spots for his wheat yields and his world record breaking winter barley yield.

The highest cereal and oilseed yields achieved at harvest 2021 were announced at this year’s Yield Enhancement Network (YEN) Awards on Wednesday 24th November at the Croptec Show. With award presentations by Tom Bradshaw, Vice President of NFU, 24 farms took home the evening’s top awards for highest yield and highest potential yield achieved for wheat, winter and spring barley, oats, and oilseed. The 2021 winners came from all corners of the UK, as well as from as far afield as Finland and New Zealand.

Familiar names from 2020 made the...
Top