New house connections

[bobk]

f**k bt , chances are the download is crap ... get mobile broadband

 

[Dave6170]

O well it doesnt sound like im going to have a good time with the whole phone connection. Water has been a hassle as well. And £1000 pound for very little!

 

[bobk]

O well it doesnt sound like im going to have a good time with the whole phone connection. Water has been a hassle as well. And £1000 pound for very little!

Utilities are a pita unfortunately .

 

[choochter]

Utilities are a pita unfortunately .

I've found the electricity folk efficient, timely and pleasant to deal with for getting a new line put in.

 

[nick...]

Lectrics were good for me.had to have industrial supply and they could not do enough fir me.even had mob number for chap running it.water was a pain.had to have road closure and notice in the paper and come the day nothing happened.some twit had got a number wrong on paperwork so whole process had to start again
Nick...

 

[choochter]

I am, this minute, awaiting to be 'assigned an agent as soon as one is available' on Live Chat to report a fault on the house landline. BT having failed to enable me to report the (quite simple) fault online.

Update: 'Atanu' assures me the fault will be 'resolved' by 26th Aug.

 

[Greenbeast]

I am, this minute, awaiting to be 'assigned an agent as soon as one is available' on Live Chat to report a fault on the house landline. BT having failed to enable me to report the (quite simple) fault online.

Update: 'Atanu' assures me the fault will be 'resolved' by 26th Aug.

I laughed when i was told my 'order' of a telephone line would be complete that day and to just wait until the end of the working day, not only was there no phone line installed yet, the duct hadn't been connected and UKPN had already backfilled the trench the day before....

 

[Greenbeast]

Lectrics were good for me.had to have industrial supply and they could not do enough fir me.even had mob number for chap running it.water was a pain.had to have road closure and notice in the paper and come the day nothing happened.some twit had got a number wrong on paperwork so whole process had to start again
Nick...

That's what happened with my phone line!

 

[choochter]

I laughed when i was told my 'order' of a telephone line would be complete that day and to just wait until the end of the working day, not only was there no phone line installed yet, the duct hadn't been connected and UKPN had already backfilled the trench the day before....

that is exactly what happened to me except that I didn't laugh

 

[multi power]

The best way to get any sense out of bt and tell them you want to cancel your phone and Internet, you will get put through to a pleasant and efficient person who can even speak fluent English.

 

[Greenbeast]

Stuff a fibre line in maybe? Three phase worth it too? We did three phase and when (if!) I can afford a half decent workshop it will be handy.

I was waiting for adsl and Sky said i couldn't have it in our area, only fibre, the reason.... their service used to be so shocking they had to just stop offering adsl HA HA HA


edit to add: the last run from the cabinet will be same cable anyway, it's all FTTC (fibre to the cabinet)

 

[Greenbeast]

fudge bt , chances are the download is crap ... get mobile broadband

I used a 4GEE router for 3 months until my line was put in, great speeds but downloads are capped, which is an issue for me but maybe not others.
obviously you don't get a standard landline then either

 

[jorgenbg]

If you have line of sight to a house, shop, company with good Internet facilities. Ask if you can rent a line and put up point to point antennas. I've got fibre at my farm. Line of sight to commercial grainstore.

 

[milkloss]

I was waiting for adsl and Sky said i couldn't have it in our area, only fibre, the reason.... their service used to be so shocking they had to just stop offering adsl HA HA HA


edit to add: the last run from the cabinet will be same cable anyway, it's all FTTC (fibre to the cabinet)

What do you get with fttc at your pad? We get 4meg with adsl which is just ok I would say. I looked at the 4g EE router for the speed but at 40 odd quid a month for limited data I thought it a little rich.

 

[Greenbeast]

About 28meg down and 6 up at non-peak times

 

[Greenbeast]

. I looked at the 4g EE router for the speed but at 40 odd quid a month for limited data I thought it a little rich.

Yes, it got us out of a hole though

 

[Dave6170]

So far so good with openreach. Filled in the online form straightforward enough. Then a local guy came out on friday and left me the cable to chuck in the water trench when i do it. He says contact our provider and they ll get in touch with openreach when we are ready. They ll mole the road and connect it to the cable on the opposite side of the road. Good service so far. The same cant be said for scottish water!

 

[Greenbeast]

He says contact our provider and they ll get in touch with openreach when we are ready.

Approximately here is where it will go wrong....

 

[Dave6170]

Approximately here is where it will go wrong....

Thats what i was thinking!

 

[ffukedfarmer]

We have found UK Power to be very efficient and the price they quoted wasn't as bad as I feared. Unfortunately the pole is on the water boards land who are refusing to answer the electricity boards calls and emails