Niggly problems with newly purchased used UTV

[Stockwell]

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Sounds like an unpolished turd to me, no way thats been through the workshop!! any fitter would of washed it off 1st. Your still spending a good chunk of cash on only a 2-3 year old bike, i would expect everything to be in working condition and hole filled. Do you deal with this dealer on a regular basis or a one off purchase? If it,s one off, then send it back, if you do regular business with them, i,m sure they will sort out everything, if they don,t you know what to do. Send the heap back and get trading standards involved. Goodluck.

First time we’ve had anything to do with them even though they are local. Our Honda dealer we use for the quad bike couldn’t be any different any would do anything to ensure we were happy.

 

[Stockwell]

I seem to remember the term "Fair wear and tear excepted" which would remind me of the old fail safe "Always get it in writing". Relying on memory and what was said at the time is the road to disaster. `On the other hand, if the seller wants repeat sales (which as we know are always the best sales), certain basic ground rules apply. But otherwise, I'm afraid I would assume "sold as seen". Does the dealer publish "Terms of Business" anywhere? These should be easily seen by the customer to be effective. If this isn't the case, no dealer would ever be able to scrap a vehicle as they'd always need to be in perfect condition.

There’s stuff like a tear in the seat and the normal scuffs and scratches on the interior and exterior which I’d put down to fair wear and tear and definitely wouldn’t expect them fixing.
Dealer spent a good few minutes telling me how fantastic the led light bar on the roof is and it shines 300 metres ..... and turns out the p1ssing thing doesn’t even work

 

[Stockwell]

Speak to your finance man if it is on HP..... It needs to be fit for purpose, even 2nd hand.

If it was sold at a "Trade" deal, then that is a different matter.

What do you mean by a ‘Trade’ deal sorry ?

 

[steveR]

What do you mean by a ‘Trade’ deal sorry ?

Sold to another Dealer or an individual who will repair and fix machine, then move it on.

 

[Stockwell]

Sold to another Dealer or an individual who will repair and fix machine, then move it on.

I’m with you, thanks

 

[Johnnyboxer]

I’d be taking it back with stern words said

Take it back & demand a full refund
Sounds knackered

 

[Johnnyboxer]

Aye, looks like everyone thinks the same as me.

Used our usual finance man to fund the buggy so that’s another complication.

Il see what the dealer says tomorrow.

Ask the finance manager to have a word too

May work in your favour

 

[steveR]

Ask the finance manager to have a word too

May work in your favour

Fully agree with this, has worked wonders for me in the past on two occasions.

 

[quavers]

for not much more money you could have had a new polaris with 0% finance , if your can am mechanics are sound the problems needing fixed are not that a big deal for the workshop to sort out , should have been done before delivery .

 

[Fendt516profi]

for not much more money you could have had a new polaris with 0% finance , if your can am mechanics are sound the problems needing fixed are not that a big deal for the workshop to sort out , should have been done before delivery .

2yrs 0% on Polaris and 2yr warranty by time you've bought canam and payed the extra cost of petrol for 2yr Polaris wouldn't cost anymore

 

[Fendt516profi]

If the door doesn't lock its basically uninsurable surely! Send it back.

Will it be covered by insurance if it's kept away from farm? Our broker told us he thought ours should be kept in a locked shed when not in use or at least chained to something immoveable

 

[Tractorstant]

Sold to another Dealer or an individual who will repair and fix machine, then move it on.

No such thing. It's a common misnomer, dealer has to stand by the product. However if the goods are purchased by a Company rather than individual the law is slightly different. As others have said, put the finance company on notice of rejection. Detail everything/ keep notes etc

 

[Al R]

for not much more money you could have had a new polaris with 0% finance , if your can am mechanics are sound the problems needing fixed are not that a big deal for the workshop to sort out , should have been done before delivery .

Almost double the money for a new polaris....

i like the idea of string to stop the doors going out to far, ive already snapped a gas ram on the polaris from wind.

is it worth asking your usual atv dealer what he thinks as he might even know the machine or advise on what’s best to do?

 

[quavers]

Almost double the money for a new polaris....

i like the idea of string to stop the doors going out to far, ive already snapped a gas ram on the polaris from wind.

is it worth asking your usual atv dealer what he thinks as he might even know the machine or advise on what’s best to do?

https://www.ebay.co.uk/itm/Polaris-...594383?hash=item3b37a471cf:g:gGAAAOSwWs9dXQPc £14100 plus vat and doors are another £1000 a petrol one would be cheaper still

 

[Al R]

https://www.ebay.co.uk/itm/Polaris-...594383?hash=item3b37a471cf:g:gGAAAOSwWs9dXQPc £14100 plus vat and doors are another £1000 a petrol one would be cheaper still

Spec it up to what you want, bull bars, LED’s, mudguards, heater, decent doors, side mud guards, wing mirrors, immobiliser, you won’t get much change for £17-18k!

 

[Stockwell]

I’ve emailed the dealer with a detailed list of the problems that are more than fair wear and tear. I asked him to give me a call with his thoughts. That was Monday, haven’t heard anything yet.

 

[Boydvalley]

I would do a follow up phone call. They’ve had time to prepare their defence.

 

[steveR]

I would do a follow up phone call. They’ve had time to prepare their defence.

And do speak with you finance bloke too...

Remember the magic words, "not fit for purpose"...

 

[milkloss]

As long as the agreement on the deal included words like "it'll look like new when you deliver it, yes?" Included then I'm all in too.