NROSO Fiasco

[chipchap]

Is anybody else having problems with these absolute loons?

Claiming I haven’t paid.

Claiming I haven’t achieved enough points, when I sent evidence when I paid.

Absolute joke.

Come on sort yourselves out, everybody else seems to function acceptably in spite of Covid.

 

[farenheit]

Come on chipchap, I think its fair to say they've been working really hard to get this important Credly thing up and running, so give them a break.

 

[robs1]

Is anybody else having problems with these absolute loons?

Claiming I haven’t paid.

Claiming I haven’t achieved enough points, when I sent evidence when I paid.

Absolute joke.

Come on sort yourselves out, everybody else seems to function acceptably in spite of Covid.

They are generally the most incompetent bunch I've ever come across

 

[Rookie]

Received an email saying we'd be struck off for non payment.
I replied saying they needed to go to spec savers as it was paid by BACS on receipt of invoice.
Got an email back eventually confirming payment had been made but no apology for their incompetence.!

 

[nickf]

I have always paid by direct debit but it was not taken this year so paid by card over the phone, they had no explanation why direct debit had not been collected.
About a month later was told operator had been struck off due to non payment!
Rang up and let them know I had paid by card, they luckily managed to find the payment but it had not been reconciled to my account for some reason.
Operator reinstated but it seems there are quite serious problems in the admin department.

 

[GOODYSMATE]

I rung them last week to renew me membership, we got halfway though renewing it and got cut off ,happened 3 times ,so i gave up ,about 10 minutes later they rung me ,they did say sorry but they did not now why it happened , so managed to get it done in the end allow it did waste a hr of my time

 

[chickens and wheat]

My last renewal I was several points short, I went on the online statement to check, someone had kindly been to cereals on my behalf and I was gifted their points . No sneaky trickery it just happened.

This time its lapsed as I no longer spray, but I can no longer use a knapsack near a crop now, apparently I can knapsack round the poultry sheds aslong as I dont go near the field alongside the sheds.

Im not paying for a license to drive a sprayer and blend tank mixes just to carry a tiny tank on my back with a carefully measured glug of roundup in it

 

[Fergieman]

Had the non payment email today after paying by bacs on 24th February. It takes them about a week to respond to emails and don't answer the phone.

 

[Bobthebuilder]

Couldn't access my statement a couple of weeks ago as it wasn't recognising my email, yet they were still sending me emails eventually got a reply back saying to reset my password, but it wasn't recognising my email , eventually got through on the phone to be told to reset my password ffs you couldn't make it up , eventually the guy on the phone said I'll wipe your details and reload them at his end which seemed to work then I could reset my password and access my statement

 

[Doom and gloom]

Come on chipchap, I think its fair to say they've been working really hard to get this important Credly thing up and running, so give them a break.

Joke

 

[T Hectares]

I’m blessed to have a double helping sh*t storm with NRoSO and RT

I renewed mine and my employees NRoSO membership 2 weeks before my RT audit, I then receive an email from RT threatening suspension as they can’t find evidence of NRoSO membership, I email the BACs payment, not sufficient evidence…

Email NRoSO explaining the situation, no reply, now have 10 days before RT suspension ( and 800t of wheat going out the next month ) but seeing as it took NRoSO 2 months to sort out my CPD points I don’t hold out much hope…

I have some time tomorrow to try the phone line in a vain hope of help

Am I right in thinking that @Guy Smith isn’t a member on here anymore ??
Would be nice for him to see the issues that NRoSO’s and RT’s incompetence is causing

Hopefully when I get my Credly badge all will be well

 

[Doom and gloom]

My last renewal I was several points short, I went on the online statement to check, someone had kindly been to cereals on my behalf and I was gifted their points . No sneaky trickery it just happened.

This time its lapsed as I no longer spray, but I can no longer use a knapsack near a crop now, apparently I can knapsack round the poultry sheds aslong as I dont go near the field alongside the sheds.

Im not paying for a license to drive a sprayer and blend tank mixes just to carry a tiny tank on my back with a carefully measured glug of roundup in it

Why tell them,who will find out carry on as before!

 

[chickens and wheat]

Dead vegetation tends to point to the use of roundup, inspectors arnt stupid when they see a non compliance to file.

 

[Al R]

My last renewal I was several points short, I went on the online statement to check, someone had kindly been to cereals on my behalf and I was gifted their points . No sneaky trickery it just happened.

This time its lapsed as I no longer spray, but I can no longer use a knapsack near a crop now, apparently I can knapsack round the poultry sheds aslong as I dont go near the field alongside the sheds.

Im not paying for a license to drive a sprayer and blend tank mixes just to carry a tiny tank on my back with a carefully measured glug of roundup in it

Most I know register for crop assurance, don’t claim any points, get kicked off after 3 years and another member of staff or neighbour registers as the sprayer operator until they get kicked off 3 years later. After 1 year of being kicked off you can rejoin
Last official meeting I went to I wasted a 16 hr day and 13 hours driving for 2 points.

 

[GOODYSMATE]

Had the non payment email today after paying by bacs on 24th February. It takes them about a week to respond to emails and don't answer the phone.

Dont you mean the 24th January

 

[Barleymow]

Dont you mean the 24th January

He might have meant last Yr they are rather hopless I've been suspended recently he'll of a job yo get hold of them to claim the 2 points needed. They take no account of covid most of us get points at events they are useless

 

[GOODYSMATE]

Yes they might have meant last year as i agree they are hopeless, when i rung them the other week it took a good ten minutes of listening to that terribly music they play down the line before they do speak to you , and like i said i got cut of 3 times while giving them my details ,it was a different female that answered the phone each time

 

[SilliamWhale]

I’m blessed to have a double helping sh*t storm with NRoSO and RT

I renewed mine and my employees NRoSO membership 2 weeks before my RT audit, I then receive an email from RT threatening suspension as they can’t find evidence of NRoSO membership, I email the BACs payment, not sufficient evidence…

Email NRoSO explaining the situation, no reply, now have 10 days before RT suspension ( and 800t of wheat going out the next month ) but seeing as it took NRoSO 2 months to sort out my CPD points I don’t hold out much hope…

I have some time tomorrow to try the phone line in a vain hope of help

Am I right in thinking that @Guy Smith isn’t a member on here anymore ??
Would be nice for him to see the issues that NRoSO’s and RT’s incompetence is causing

Hopefully when I get my Credly badge all will be well

Guy Smith wouldn't care anyway. Its more about the position held in RT rather than actually doing any constructive. His job is to try to maintain the status quo for his employers - not to do anything to represent farmers

 

[MrNoo]

I’m blessed to have a double helping sh*t storm with NRoSO and RT

I renewed mine and my employees NRoSO membership 2 weeks before my RT audit, I then receive an email from RT threatening suspension as they can’t find evidence of NRoSO membership, I email the BACs payment, not sufficient evidence…

Email NRoSO explaining the situation, no reply, now have 10 days before RT suspension ( and 800t of wheat going out the next month ) but seeing as it took NRoSO 2 months to sort out my CPD points I don’t hold out much hope…

I have some time tomorrow to try the phone line in a vain hope of help

Am I right in thinking that @Guy Smith isn’t a member on here anymore ??
Would be nice for him to see the issues that NRoSO’s and RT’s incompetence is causing

Hopefully when I get my Credly badge all will be well

Dream on, he'd just "block" you, has zero interest in an average farmer, same goes for his Union

 

[MrNoo]

Guy Smith wouldn't care anyway. Its more about the position held in RT rather than actually doing any constructive. His job is to try to maintain the status quo for his employers - not to do anything to represent farmers

You beat me to it!!!!!! Lol