OVO fits - hopeless. EON seem better, any thoughts?

[Doing it for the kids]

So OVO took over our SSE account, unbeknown to me, last August.

they still dont have a FIT's portal the public can log in and check 'but are working on it'.

they cocked up the FIT id and meter numbers on our accounts, then proceeded to estimated the readings which were 10'000 out.

6 weeks later i am waiting for the 'back office' to sort it out. They offered me a special link to request all the info they have on me. thats a month to wait for feedback too!

have a FIT with EON too who have been superb so far. i think EON can take over from OVO, any advice on this?

TYIA

 

[Hay Maker]

So OVO took over our SSE account, unbeknown to me, last August.

they still dont have a FIT's portal the public can log in and check 'but are working on it'.

they cocked up the FIT id and meter numbers on our accounts, then proceeded to estimated the readings which were 10'000 out.

6 weeks later i am waiting for the 'back office' to sort it out. They offered me a special link to request all the info they have on me. thats a month to wait for feedback too!

have a FIT with EON too who have been superb so far. i think EON can take over from OVO, any advice on this?

TYIA

OVO are totally useless & best avoided all they do is rip 'customers' off by what ever means they can. They can best be discribed as scammers.

 

[Doing it for the kids]

agreed there. them and Castle Water.

EON forms took 5 min to fill in....time will tell how easy it is!

 

[MrNoo]

Yes agreed re Castle Water although SSE are now in my opinion even worse, if that could even be possible.

 

[Still Farming]

See this thread also I stated years ago on this Company.

Years later and The Energy Ombudsman case later STILL PROBLEMS???

Sse ovo take over issues

Anyone having trouble after ovo took over sse ? Very slow paying fits. Need photographic evidence of all export and roc meters and delay after delays. I know meter person isn't visiting this year and different senario's to normal but they really awkward after sending normal readings every...

thefarmingforum.co.uk

 

[MrNoo]

Ovo boss lives just up the road from here, Poole Keynes, big pad.

 

[Netherfield]

Eon are a bunch of arse***** to deal with, I had a six month worth of problems where they claimed I hadn't paid them, although clearly it was there on my bank statement.

Lost count of the times they promised to ring back, and then eventually the said owed amount stopped appearing on the invoices, they still didn't let me know they were wrong and the money had been found.

Like too many companies all the calls are routed abroad.

 

[Doing it for the kids]

So what do we have to go on?

Quality of their portal is pretty much it!?

Their what’s app chat is better hen edf and ovo.

Who is left out there!?

 

[Still Farming]

Ovo boss lives just up the road from here, Poole Keynes, big pad.

Friggin all SSE staff allegedly anyhow apparently???

 

[BRB John]

Bunch of C*nts

 

[Exfarmer]

You. Can change your FIT provider at any time to another company such as F&S. be aware, if you wqere getting FITs paid very quickly some companies will take 8-10 weeks

 

[Still Farming]

You. Can change your FIT provider at any time to another company such as F&S. be aware, if you wqere getting FITs paid very quickly some companies will take 8-10 weeks

Who is the best fit provider

 

[DaveGrohl]

We changed from Good Energy (who were taking 10 weeks plus to pay) to EDF about a year ago. EDF pay in around a week.

Unbeknownst to me previously, there are two lists of FIT providers. One list can take weeks to pay and the other list are "mandatory" so have to pay sharpish.

I have no complaints about EDF so might be worth a try?

More details about the two lists here;

FIT licensee contact details

Contact information for Licensees under the FIT scheme.

www.ofgem.gov.uk

 

[Exfarmer]

We changed from Good Energy (who were taking 10 weeks plus to pay) to EDF about a year ago. EDF pay in around a week.

Unbeknownst to me previously, there are two lists of FIT providers. One list can take weeks to pay and the other list are "mandatory" so have to pay sharpish.

I have no complaints about EDF so might be worth a try?

More details about the two lists here;

FIT licensee contact details

Contact information for Licensees under the FIT scheme.

www.ofgem.gov.uk

FIT providers are entitled to charge I believe 1% if paying early. I think some do and some don’t

 

[Still Farming]

What's difference between mandatory and voluntary fit licenses?

 

[Exfarmer]

What's difference between mandatory and voluntary fit licenses?

The big six cannot refuse an application, the others can

 

[DaveGrohl]

What's difference between mandatory and voluntary fit licenses?

Speed of payment is the obv thing for us.

 

[Still Farming]

The big six cannot refuse an application, the others can

Do you need then to have your supply and export with them too?

 

[DaveGrohl]

Do you need then to have your supply and export with them too?

No.

Although, if you want to be on the export guaranteed rate (because PPA prices have fallen so far down as they did a while ago) then you have to be with one supplier for that reason.

 

[Still Farming]

No.

They all pay the same anyhow possibly do they?