P C cleaner

[Av Gorritt]

I committed the ultimate silly sin of accidentally installing the above programme , in the belief that it was C.C cleaner renamed ! It wasn't , and it sits there in the bottom right hand corner on my screen , apparently immovable . When I realised what I'd done , I went into "all Programmes " found it listed there , and clicked on "uninstall " It disappeared almost immediately -- trouble was , it didn't ! It doesn't show up anywhere in my startup , or programme files - well, not that I can see anyway . Can somebody please tell me how to get rid of it permanently (and completely ) It may well be a genuine programme for all I know , but it's just too intrusive , and persistent for me . Please ?

 

[J B]

Have you looked in 'task manager' under 'start up'? (Type task manager into your search box
If it's in there, just disable it.

 

[SMID]

Sorted things like that in the past by resetting the computer to an earlier date just prior to when the program was installed.

 

[Av Gorritt]

Sorted things like that in the past by resetting the computer to an earlier date just prior to when the program was installed.

I'll try both replies . I don't know whether it can be classed as "malware " but it is to me !

 

[Av Gorritt]

I wasn't aware , until now , that creating and using a restore point isn't now enabled by default in W10 , as it used to be in earlier manifestations . I know now , so that's one solution not available . Looked again in "Task Manager " and there it was , I clicked on it , then uninstall , and it went - just like that . Except it didn't ! I rebooted my machine , and there it was sitting in the bottom corner of my screen , just as it was before . Not sure what the next step is ? but one way or another , it'll have to go .

 

[Storeman]

Try booting into safe mode, it shouldn't start in safe mode. Then uninstall from there. There will be some sort of entry in the startup list that will need to be removed.

 

[Av Gorritt]

Thanks to everybody who replied to the question . I booted up in safe mode --IT WORKED . There was also another bit of software / firmware - drivers for a printer that I no longer have , so I uninstalled that at the same time . Good to go again now . Hopefully , i'll be a bit more careful next time .

 

[SMID]

I wasn't aware , until now , that creating and using a restore point isn't now enabled by default in W10 , as it used to be in earlier manifestations . I know now , so that's one solution not available . Looked again in "Task Manager " and there it was , I clicked on it , then uninstall , and it went - just like that . Except it didn't ! I rebooted my machine , and there it was sitting in the bottom corner of my screen , just as it was before . Not sure what the next step is ? but one way or another , it'll have to go .

It must just have been luck it was the windows 7 lap tops with me pleased to hear you've got it sorted though.