Written by Iain Hoey
Due to an increasing demand from farming people, The Royal Agricultural Benevolent Institute (RABI) is extending its freephone helpline hours from autumn, to provide the farming community with a 24-hour service.
The national farming charity has said that it believes a ‘round the clock’ service will better meet the needs of a sector renowned for working long and often unpredictable hours.
“Improving accessibility and ensuring farming people know there is someone to talk to who will understand them, no matter what time it is, is a priority for RABI,” says Alicia Chivers, chief executive of RABI.
“For generations, RABI has provided guidance and support to the farming community. With the challenges facing farming people becoming increasingly diverse and complex it is crucial that we remove as many barriers to accessing vital help as possible.
“Talking to someone and proactively seeking support is such a positive step and now there will be someone available at any time of the night or day. The 24/7 helpline will remain free for all to access and is an important addition to RABI’s services,” concludes Alicia.
The freephone helpline currently operates Monday to Thursday 9.00am – 5.00pm and Friday 8.30am – 4.30pm.
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