Ring dealer again or "feck em"

Gedd

Member
As said above, if these companies are so busy, ie 20 or 30 calls a day per salesperson why wouldn't they just employ another salesperson? They wouldn't have to sell too much to make their wages back
Was told the other day it costs 40k a year to put a rep on the road take a bit of getting back
 
People allways think their time is worthless and never consider what it costs and also running a vehicle maybe 10/20 miles there and back to get something.all ads up.
nick...

I have been slowly, but steadily increasing all my feed and mineral type purchases, from a chap in M Drayton, usually better or equal to the Wynnstays of this world on price, AND delivers free...

Saves around 90mins and a gal of fuel too...
 
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Robt

Member
Location
Suffolk
I think we have established that a large part of the problem is that fewer reps are covering larger areas and therefore have a greater workload. I am very much for being polite but interrupting very busy people to tell them that the time they have already spent on you was wasted, doesn't seem very helpful.
I work hard to earn my money. I don't expect to have to work hard to spend it.
A simple text or email to say thank you but your weren’t successful takes a mater of seconds
 

som farmer

Member
Livestock Farmer
Location
somerset
the way the world trades, is changing, following on from brexit, new machines, parts, products, etc, will be on offer as 'global' trade, opens up the UK market, it will be different from what we are used to, whether we like it, or not, doesn't matter, it will happen. For nearly 50 yrs, we have been, and got used to, a controlled trading block, the EU, which runs on a protectionist strategy. Follow the trade deals that Liz Truss, has done, and where, it very quickly becomes obvious that the UK's market place is very very different, to what we have become accustomed to. We must all hope that the UK, grasps the new opportunities, it's to late, to return to the EU, in it's present form. We simply don't know how our mkt will change, it may well be for the better, a lot of our 'new' trading partners, take politeness, and after service, to a serious degree, while others try and rip us off. I expect the consolidation of tractor dealerships, is a sign of our future business world. I would think many more bit's will be sourced off the net, repairs/spares, will be from 'central' bases, and will probably give a better service. For us simpler souls, more 'gadget/electronic' free tractors will be available. What ever happens, farming will continue, we will adjust to different way's, we have to.
 

bluebell

Member
toyota so far havnt came back with the answers i asked when booking my toyota hilux with them for its first mot and service, phoned up about the new model last wednesday and found out that my currant one that i bought new which is now 2 years old should hav e had a mot in january so booked up for service and mot to be done on friday, all done and delivered back but no news or contact of the enquirey of a possible purchase of the new model once a demo and price is had ? bearing in mind that ive bought 4 new toyotas in the past ?
 

hally

Member
Location
cumbria
toyota so far havnt came back with the answers i asked when booking my toyota hilux with them for its first mot and service, phoned up about the new model last wednesday and found out that my currant one that i bought new which is now 2 years old should hav e had a mot in january so booked up for service and mot to be done on friday, all done and delivered back but no news or contact of the enquirey of a possible purchase of the new model once a demo and price is had ? bearing in mind that ive bought 4 new toyotas in the past ?
They can’t get one until next year so probably just not bothered. Got to be difficult for them giving the trade in value almost a year in advance
 

nick...

Member
Arable Farmer
Location
south norfolk
toyota so far havnt came back with the answers i asked when booking my toyota hilux with them for its first mot and service, phoned up about the new model last wednesday and found out that my currant one that i bought new which is now 2 years old should hav e had a mot in january so booked up for service and mot to be done on friday, all done and delivered back but no news or contact of the enquirey of a possible purchase of the new model once a demo and price is had ? bearing in mind that ive bought 4 new toyotas in the past ?
Is the dealer SLM in Norwich.would not suprise me at all.#useless
nick...
 

Cowabunga

Member
Location
Ceredigion,Wales
They can’t get one until next year so probably just not bothered. Got to be difficult for them giving the trade in value almost a year in advance
They can't do that. They will give its book value today and give its book value when the time comes.

What bugs me is the shear volume of advertising they do on the HiLux when they patently can't supply for up to a year for the customers they have got.
 

som farmer

Member
Livestock Farmer
Location
somerset
new tractor deal, same breed spec, usual dealership had 1st chance, after long discussions, over the phone, he has not seen the p/x tractor, his 'book' price was much lower, than the other d/ship, he had till monday night to 'finalise' the deal, still heard nothing, deals been done. Both d/ships know there is another p/x deal likely, very soon. So, 2 new tractors, and cant be arsed to come out, or quote sensibly, makes one wonder, rep did get extra leeway, because the other, although closer, has had a 'negative' review, but the mechanics, and rep, have changed, and 'good' whispers now, just hope they are right.
 
Dealerships survive on sales, service and spare parts, all areas we expect to be good, that is not unreasonable.

They expect us to be courteous, honest and pay the bills on time.

End off, all the rest is fluff and bluster.

Anyone can deal with good people, it takes special people to deal with characters and personalities for which the Ag sector has many in both the supply and procure sectors. That's what make it interesting, and a good challenge.

Sales are simple statistics, and relate to conversion ratio, how many quotations turn to actual sales ?

Good experienced battle hardened salesmen have a good ratio, maybe 50%, young inexperienced salesmen less, say 20%. However that does not mean the young one sells less than his more senior college, it simply means he/she has to work harder and create more opportunities.

Those stats are not unique to Agriculture, they are similar in many industries.
 

Robt

Member
Location
Suffolk
toyota so far havnt came back with the answers i asked when booking my toyota hilux with them for its first mot and service, phoned up about the new model last wednesday and found out that my currant one that i bought new which is now 2 years old should hav e had a mot in january so booked up for service and mot to be done on friday, all done and delivered back but no news or contact of the enquirey of a possible purchase of the new model once a demo and price is had ? bearing in mind that ive bought 4 new toyotas in the past ?
Dont you mean 3 years old? else they had mot's your truck a year early!
 

JP1

Member
Livestock Farmer
If they don't call me back then I ask myself what can I do better , not sulk because they bought Elsewhere [emoji23]
It's not a sulk, it's basic common courtesy

the last thing a farmer wants is a sales person mithering to "close", so what a two way street relies on is good communication both ways

We all have examples of folks that work you to death for pricing and then ghost you
 
Salesmen should be like footballers...paid on performance...might make a few of them return calls


They usually are, however in some cases it does not appear to work. everyone in sales should be paid on performance, that's what get's them out of bed in a morning.

I am a firm believer in a sales reward system that pays a basic+commission+% of profit+ overall profit sharing. All incentives for them and the Company to do well.

Selling volume at low margin is all well and good, and helps future spare parts trade, however a little less, with a little more profit is also a good solution.

Turnover = Vanity
Profit = Sanity
 

NI agri-food stakeholder groups discuss climate change bill with committee

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Written by Richard Halleron from Agriland

The Livestock and Meat Commission (LMC) recently submitted oral evidence to members of the Stormont Agriculture, Environment and Rural Affairs (AERA) committee on the content and potential impact of the Northern Ireland Climate Change Bill (No.2).

This draft legislation was recently introduced to the Northern Ireland Assembly by the Department of Agriculture, Environment and Rural Affairs (DAERA) in conjunction with agriculture minister, Edwin Poots.

“We were accompanied by representatives from a wide range of food industry bodies, including the Northern Ireland Meat Exporters’ Association,the Ulster Farmers’ Union [UFU], Northern...
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