Should I be paying?

[Forever Fendt]

no dont pay its between the main dealer and who they got to repair it you have paid for it to be fixed once and expect the repair to last a reasonable amount of time they will have made enough margin to cover this they need to look at the big picture

 

[sleepy]

Feeling a bit ratty today, as only got 2hrs sleep yesterday due to my dad taken ill in the early hours and going with him in the ambulance.Thankfully he's home now.He was getting chest pains, and had a heart attack 2yrs ago , but an angina attack this time.

Hope he gets better soon

 

[DRC]

Hope he gets better soon

Thank you.

 

[bobk]

Faulty ECU on John Deere telescopic which was sent away to be repaired by dealership.
No charge for the repair, which was by a French company, as it had only been done a few months ago by the same firm.
£340 bill from dealership for travelling out 10 miles fitting their spare to keep me going, coming back and refitting then loading software.
Should they be charging me anything, as the original repair was faulty?

RVT

 

[hindmaist]

If it was me,I'd talk to the dealer,if only to clear the air.Id want to know why the part had failed and if this was common.I'd explain that I was a bit unhappy at having to pay twice for the same repair.The maker of the faulty replacement part should really carry most of the cost of this,and the dealer might reasonably be expected to pursue that line,but only if the fault was definitely with the part rather than the machine.We are all in business to try and make a quid,but no one in the chain should feel they're being taken a loan of.Though given the price of all our inputs and outputs,that's perhaps a stupid thing for me to say!!

 

[Tarw Coch]

I don't know how JD operate but MF give 12 months warranty on all parts including fitting if done by a MF dealer.

I realise this is slightly different as it was a repair, presumably carried out by a non JD company in France However it was a repair to a JD machine by a JD main dealer at farm level and presumably their decission to use the company in France.