Spaldings, is anyone else struggling with them?

[Young Apprentice]

Hi all,

We have dealt with Spaldings for 20+ years, on turesday I will possibly receive my order two weeks late, after mix ups on numbers, fasteners and late dispatches on each of the three orders or re-orders, it's not good? Anyone else experiencing this?

YA

 

[Dave W]

I don’t struggle.
Don’t give em time of day.

 

[milkloss]

What does your local rep say about it?

 

[Young Apprentice]

What does your local rep say about it?

I haven't had chance to speak with them, I only just found out at 16:50 that my order hasn't been dispatched again, it's not helpful!

YA

 

[Zippy768]

New rep round our way. Splashing out discounts on plough and cultivator parts. Not sure if the rep is a bit desperate for sales or the firm in general.

Don't use them as often as we did. Just for wearing parts for plough and ph tines, that's it

 

[milkloss]

I haven't had chance to speak with them, I only just found out at 16:50 that my order hasn't been dispatched again, it's not helpful!

YA

Get your local rep to come and explain the situation, no good on the telephone to the office.

 

[An Gof]

Hi all,

We have dealt with Spaldings for 20+ years, on turesday I will possibly receive my order two weeks late, after mix ups on numbers, fasteners and late dispatches on each of the three orders or re-orders, it's not good? Anyone else experiencing this?

YA

Life's too short. Gave up with Spaldings years ago. Now life is a little bit better
Try Pan Anglia for wearing parts and Parker Tools for fastenings.
You will probably find that anywhere else is an improvement.

 

[An Gof]

Forgot to add that you will probably save money by dealing elsewhere.

 

[PSQ]

Spaldings were sold to the Japanese Marubeni Group a few years ago, and it looks like someone took the executive decision to reward Spaldings long established loyal customer base by making them pay through the nose to finance the acquisition (see previous thread regarding Harbro's prices).

I like(d) the company, I like the reps. But there is something seriously wrong when in June I asked Spaldings, Pan Anglia and APM to quote for pattern parts and out of the 3 companies, Spaldings came 4th. How so? Well, their wearing parts turned out to be more expensive than the prices quoted by our local franchised Horsch dealer for OEM genuine parts

 

[Young Apprentice]

Spaldings were sold to the Japanese Marubeni Group a few years ago, and it looks like someone took the executive decision to reward Spaldings long established loyal customer base by making them pay through the nose to finance the acquisition (see previous thread regarding Harbro's prices).

I like(d) the company, I like the reps. But there is something seriously wrong when in June I asked Spaldings, Pan Anglia and APM to quote for pattern parts and out of the 3 companies, Spaldings came 4th. How so? Well, their wearing parts turned out to be more expensive than the prices quoted by our local franchised Horsch dealer for OEM genuine parts

Hmmmmm, a noteworthy post PSQ!

YA

 

[sirclip]

We have always found we can buy cheaper genuine KV and Vaderstad parts than you can buy from Spaldings!

 

[joe soapy]

there does seem to be a very wide divergance of prices amonst retailers now. its not only the ag suppliers.
i often get dragged round lidle, aldi and tesco and spend the waiting time comparing the hardware prices.
recently been getting a few bits for welding, had a shock to find boc as cheap as the bay for some consumables.
shopping around seems more important than ever

 

[ARW]

Life's too short. Gave up with Spaldings years ago. Now life is a little bit better
Try Pan Anglia for wearing parts and Parker Tools for fastenings.
You will probably find that anywhere else is an improvement.

Pan anglia man turned up at my parents farm on a cold call, mother answered the door, no "hello I'm from pan anglia" he just said "is he in"
Mother wasn't impressed, she writes the cheques

 

[DeeGee]

Seems that any prices they initially quote are virtually meaningless.
I won't deal with any company that I cannot trust.

 

[Tomtrac]

I had not delt with em for 18 month but on tursday 14.30 ordered some plough points landslides moulboards etc they all arived at 12.30 wednesday less than 24 hr very impress

 

[Mursal]

Never used them, everything was full retail plus carriage, just couldn't work.
Granted that's a while back ...................

 

[bravheart]

Used to deal with the local rep and his prices were pretty sharp, could pick up the phone and know he was competitive, after the takeover the client base was split, the smaller buyer put onto telesales leaving the rep to concentrate on bigger purchasers, 1k from memory.
Telesales prices are crap, and because the whole area target was combined between rep and telesale and rep still doing over 80% of the total and still getting a slap on the wrist he retired so not worth dealing with anymore.

Spaldings had someone on here, let's here your side.

 

[An Gof]

Pan anglia man turned up at my parents farm on a cold call, mother answered the door, no "hello I'm from pan anglia" he just said "is he in"
Mother wasn't impressed, she writes the cheques

Didn't realise Pan Anglia had farm calling reps. Thought the beauty of their system was that they were a lean organisation who had excellent well informed telephone/office based staff.
Spaldings have a high overhead to recoup from all the area reps.

 

[DRC]

Haven't dealt with them for years after poor service , but still get emails with special offers which seem expensive .

 

[YELROM]

Although Spaldings have a good range of stuff they are just to dear
Find APM as competitive as anyone