A rant! Pure and simple! Got to let off steam but I need a new vaguely polite swear word! been onto a firm for the 5th time over several weeks today to sort out the same problem. 30 minutes minimum wait time for each call listening to GASTLY music. Cut off 3 times after 20 minutes. Today been on the phone on and off waiting since 10!! and still no answer. BEAUTIFULL spring day outside. 1st time for weeks. So, something that can be said with great feeling without Granny disowning me?