Tesco's breaking rules again

[Sid]

Tesco fined £7.56m for selling out-of-date food in Birmingham

Offending items were found at three stores in Birmingham between 2016 and 2017.

www.bbc.co.uk

Customer is king, unless we have some out of date food we want shot of!

 

[TheTallGuy]

Tesco fined £7.56m for selling out-of-date food in Birmingham

Offending items were found at three stores in Birmingham between 2016 and 2017.

www.bbc.co.uk

Customer is king, unless we have some out of date food we want shot of!

From 2016/17 & was due to the staff in store not doing their jobs properly.

 

[Sid]

From 2016/17 & was due to the staff in store not doing their jobs properly.

And? Your point is?

They shouldn't have been fined?
The staff should have been sacked?

 

[Highland Mule]

From 2016/17 & was due to the staff in store not doing their jobs properly.

£7.56m fine for a relatively few staff errors must sting a bit too. I'd imagine if the sanctions were the same for date anomalies on farm paperwork that there wouldn't be many of us still in business.

 

[Sid]

£7.56m fine for a relatively few staff errors must sting a bit too. I'd imagine if the sanctions were the same for date anomalies on farm paperwork that there wouldn't be many of us still in business.

28 days to sort or suspended from trading?

 

[TheTallGuy]

£7.56m fine for a relatively few staff errors must sting a bit too. I'd imagine if the sanctions were the same for date anomalies on farm paperwork that there wouldn't be many of us still in business.

I think that the fine was so high due to it not being sorted as soon as highlighted - I know that anytime our nearest big Tesco gets caught out on anything there is a big clamp down & often retraining - sometimes even for the whole store!

 

[TheTallGuy]

And? Your point is?

They shouldn't have been fined?
The staff should have been sacked?

I was merely highlighting that the issues occured some time ago. I have no grievance with the fines - I would say that they were probably justified given the scale of the business.

Other Tesco stores largely manage to avoid such failings & if caught out (mistakes do happen) generally the sticky stuff hits than fan & things get sorted to prevent repeat occurrences. In this instance it was repeated offences which suggests that store management weren't doing their job properly & so yes there probably should have been some sackings. Tesco training includes the requirement to date check and rotate stock when filling. Clearly this wasn't happening... there would also have been log books that were signed off to say that the stock on the shelf had been checked on a periodic basis... almost certainly signed off without the job having been fully done.

 

[betweenthelines]

From 2016/17 & was due to the staff in store not doing their jobs properly.

I suspect that the few sample charges in the Court case were just the tip of the iceberg.

Like when a farmer is taken to court for half a dozen charges of cruelty or neglect, you can bet there's a lot more to it.

 

[Treemover]

Out of date is one thing, but mis-labelling is another. I think the mis-labelling should be dealt with.

 

[betweenthelines]

From 2016/17 & was due to the staff in store not doing their jobs properly.

Allegedly


Take a look in any Supermarket back yard in the run up to Christmas-lorry loads (literally) of foodstuffs-including chilled and perishables- left in the yards as they haven't got the storage space. Local shops are no better, either don't have enough chill space or they get a foc chiller of the milk supplier and fill it with beer while the milk is left in a store room

 

[TheTallGuy]

Allegedly


Take a look in any Supermarket back yard in the run up to Christmas-lorry loads (literally) of foodstuffs-including chilled and perishables- left in the yards as they haven't got the storage space. Local shops are no better, either don't have enough chill space or they get a foc chiller of the milk supplier and fill it with beer while the milk is left in a store room

Pure & simple - if there's out of date stock on the shelves somebody hasn't done their job properly! Date checking and stock rotation has been part of the job for fresh food shelf fillers at Tesco for decades... There were also procedures in place at the time that included daily checks that were not followed & the management of those stores involved clearly either did not have a handle on the situation, or were wilfully negligent. If something like this was a systemic failing then we would have been seeing hundreds of prosecutions going on given that Tesco have ~ 2900 stores.

As for back yards - I can't speak for other supermarkets, but I have friends who work for Tesco and generally Extras and Superstores will be supplied with either trailer or container fridges/freezers if seasonal peaks are expected to require more capacity. The distribution centres hate having to loan out their reefers because they're usually desperate for them and keeping the fuel topped up is a pain.