This is how to deal with a mistake.

Clive

Staff Member
Arable Farmer
Location
Lichfield
So Nissan Navara's snap in half,lots of bad press for Nissan and smug comments from all around and from competitors . However I will be buying another.
Last year I bought for my elderly father a cheap Navara to use locally ,I have had it a year and the chassis bent. I sent it to my local Nissan dealer who within 10 days have inspected it ,reported to Nissan who are buying it from me at top book price (more than I paid a year ago) giving me an allowance for two weeks till I find another vehicle and also giving me 20% of any new Navara pickup.
I am a firm believer in we all make mistakes but the difference is how you deal with them. A mistake by a company put right in an excellent way to me is a positive. Nissan made a mistake but are dealing with it in a text book fashion I feel and will be buying another.


Pity they didn't deal with d22 engine issues in the same way
 
What do people expect when they've paid £20 to fly to somewhere.
You get what you pay for springs to mind

Apparently, the issue is that Ryanair literally treat their staff, even the pilots, with complete contempt. Their staff retention rate is abysmal.

I don't agree with low cost airlines on principle, but the Americans manage to fly people around like they are using a bus service, why is it such a huge issue for the UK??
 

Goggles

Member
Location
Hertfordshire
As a navarra owner, I'm a little concerned about your talk of bent or broken chassis. Mine is a little over a year old. What and where should I check please? I don't read much motoring press, so this revelation has passed me by.
 
As a navarra owner, I'm a little concerned about your talk of bent or broken chassis. Mine is a little over a year old. What and where should I check please? I don't read much motoring press, so this revelation has passed me by.

You have the latest version?

It is only a particular portion of the D40 collection. D40s built after a certain date are unaffected and the latest verson, NP300 has not got the problem.
 

Chae1

Member
Location
Aberdeenshire
Sounds great service to the chassis

The engine issue was a joke though - loads went pop at low miles due to a design fault with oil distribution but they didn't help at all
They provided us with a new engine. But it had exactly the same fault as previous one and it failed 30k miles later.
 

neilo

Member
Mixed Farmer
Location
Montgomeryshire
As a navarra owner, I'm a little concerned about your talk of bent or broken chassis. Mine is a little over a year old. What and where should I check please? I don't read much motoring press, so this revelation has passed me by.

I'd suggest speaking to your Nissan dealer, if only to get confirmation that your particular model/age isn't effected. The chassis apparently rots from the inside out, so nothing to see visually until it goes..... only certain age range though iirc.
 
Sounds great service to the chassis

The engine issue was a joke though - loads went pop at low miles due to a design fault with oil distribution but they didn't help at all
Wasn't thats the stretching conrod bolts?, You got a bit of a knock just before it exits the block.:rolleyes:
Just how hard was it to do a full recall with uprated conrod bolts?:banghead:
 

DrDunc

Member
Livestock Farmer
Location
Dunsyre
So Nissan Navara's snap in half,lots of bad press for Nissan and smug comments from all around and from competitors . However I will be buying another.
Last year I bought for my elderly father a cheap Navara to use locally ,I have had it a year and the chassis bent. I sent it to my local Nissan dealer who within 10 days have inspected it ,reported to Nissan who are buying it from me at top book price (more than I paid a year ago) giving me an allowance for two weeks till I find another vehicle and also giving me 20% of any new Navara pickup.
I am a firm believer in we all make mistakes but the difference is how you deal with them. A mistake by a company put right in an excellent way to me is a positive. Nissan made a mistake but are dealing with it in a text book fashion I feel and will be buying another.
I had a D22 and Nissan offered no help when it blew.

I then had a D40 which spectacularly failed the chassis inspection. The buy back was WAY over the value, and went some way towards compensating for the loss on the previous D22.

The buy back didn't compensate for the cheap poor quality components that Nissan build their pickups with: Wheel bearings, half shafts, prop shaft uj's, clutches in the manual versions, all designed it seemed to fall apart regularly after a couple of tens of thousand miles.

Brake discs made of chocolate, door handles of plastic thin enough my toddler broke, leaf springs that were soft enough to give a pleasant comfortable ride, but broke at the thought of actually putting weight in the load bed....

The list could go on. Buy a new model Navara "discounted"?

No thank you very much. They've already had to revise the rear suspension by stiffening it up to actually cope with towing and carrying. What else have they cocked up meaning that won't actually be for for commercial work without wearing out faster than a Brexit negotiator?

No, I bought a used Amarok. Built like a tank, far, far more comfortable, no history of anything failing after 2012 build year.

That's what Nissan need to do to get me to buy another. Design and build them to be reliable, and fit for work. Not just sold with lots of toys inside for the passengers to think they're nice.




Rant over
 

hally

Member
Livestock Farmer
Location
cumbria
couldn't agree more
our d22 was the last Nissan I will ever own
l even remember the service manager telling me the problem was hyped and mine blew 2 months later
barstewards
all machines have issues it's how you deal with them that defines a company
 
At least a Hilux has some cab strength if it falls over.

^^ This



IMG_7283.jpg
 

Barleycorn

Member
BASE UK Member
Location
Hampshire
In the eighties I bought a Honda Accord in a car auction. It was about five years old. About 6 months later I got a letter from Honda who had traced ownership through the DVLA. They said that there was a recall due to a rust issue. They arranged to have the car picked up, whatever welding was done and the underside was fully undersealed. That's what I called service. It was a shame that the BL / Honda coalition didn't last, they would have been a lot better off with Honda than BMW.
 

curlietailz

Member
Arable Farmer
Location
Sedgefield
OP.... Same here...... RAC came out to inspect mine..... Rotten chassis....generous offer which I accepted, they took it away and scrapped it....... I'm now looking for a replacement, and will probably go for another Navara .....

So Nissan Navara's snap in half,.........~.I sent it to my local Nissan dealer who within 10 days have inspected it ,reported to Nissan who are buying it from me at top book price (more than I paid a year ago) giving me an allowance for two weeks till I find another vehicle and also giving me 20% of any new Navara pickup.
 

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