Topcon x30 updates

Discussion in 'Precision Farming & GPS' started by DangerRanger, Apr 10, 2017.

  1. DangerRanger

    DangerRanger Member

    Does anyone know any website links to get free software updates for my x30 or an alternative way to upgrade the software
     
  2. cletracboy

    cletracboy Member

    Location:
    Staffordshire
    I'm sure Robt will be along soon to point you to where you can get the updates for free.
    Both Trimble and Agleader updates are free I would be very disappointed if Topcon wont give you free access to Software updates, as a lot of the time there fixing bugs in there software.
     
    DangerRanger likes this.
  3. rodney83

    rodney83 New Member

    Hi what's you software you are currently running?
     
  4. cletracboy

    cletracboy Member

    Location:
    Staffordshire
    Perhaps some body who knows how can tag Robt into this discussion. I'm supprised he hasn't found it yet.
    It should be so simple, email you the update or download it from there website.
     
  5. DangerRanger

    DangerRanger Member

    Currently running the latest software but it cost a lot of money to have someone to out to load it on

    I've read the hand book and it looks simple to update software if I could get it emailed or download it
     
  6. Robt

    Robt Member

    Location:
    Suffolk
    Thank you for the tag,
    You can register your Topcon system online and get access to the latest news etc about Topcon products. Software is also available on this site once registered.
    http://www.topconcare.com/
    We also offer a service of visiting your site, updating the software if needed then carrying out a full system recalibration ensuring an accurate start to the season. After all, like any system , if it's not calibrated or set up correctly then it won't perform to a high standard.
    Our engineers are happy to do this however there is a charge for this service as I'm sure you'll appreciate. My fellow GPS providers such as AS Comms and your John Deere farmsite specialist will also charge if a farm visitbis required. With these system becoming more and more important in reducing operating costs, it really is essential they are set up correctly.

    We also offer the option to contract hire the equipment. This offers the customer a system that is always up to date and no hidden costs for a simple fixed monthly fee.

    Feel free to call me to discuss further, 07788292441
    Rob, LH Agro (South east)
     
    Last edited: Apr 13, 2017
    cletracboy likes this.
  7. General-Lee

    General-Lee Member

    Location:
    Devon
    Don't know Topcon but nothing on their website?! Jd do.
     
  8. lricsi

    lricsi New Member

    Location:
    Bp
    From the Topcon TotalCare website:

    "In an effort to keep our users products up to date, the latest versions of software and firmware will be hosted on myTopcon, and can be accessed after registering a product with a valid serial number.

    Beginning February 1st, 2017, all software and firmware will ONLY be found on the myTopcon support site. If you need assistance with accessing the latest builds, please contact Professional Services. "

    on the suggested myTopcon site (/updates/X30) you will find the following:

    "Temporarily Unavailable
    The website that you're trying to reach is having technical difficulties and is currently unavailable.

    We are aware of the issue and are working hard to fix it. Thank you for your patience."

    "Temporarily" is relative, because the site is unavailable since 4-5 weeks..........
     
    Last edited: Apr 18, 2017
  9. Simon Robbins

    Simon Robbins New Member

    Location:
    YORK
    We can get the update for you, just send me your email and we can get things started simon@precisiondecisions.co.uk
     
    Northern farmer likes this.
  10. lricsi

    lricsi New Member

    Location:
    Bp
    You have 3.23 or ? How do you know you have the latest version, if we don't know which one is the latest, (because we do not have any working support site available)?
     
  11. rodney83

    rodney83 New Member

    Hi all does anyone know the latest firmware is ?
     
  12. Simon Robbins

    Simon Robbins New Member

    Location:
    YORK
    As I say, If you send your email I can get things moving, have you registered your product with Topcon total care.?
     
  13. DangerRanger

    DangerRanger Member

    The version I'm on is 3.22.14
    What is the current version?
     
  14. lricsi

    lricsi New Member

    Location:
    Bp
    I'm on 3.22.20, but the latest manual I have is for 3.23 (and it is from december 2016) ...who knows?...
    x30.jpg
     
    Last edited: Apr 21, 2017 at 9:10 AM
  15. lricsi

    lricsi New Member

    Location:
    Bp
    Simon, I think we all appreciate your help (and the help from other guys from the dealer/distributor site) but it is not exactly what we are looking for. I mean we can not email you or others every time a new software/firmware is released or we just would like to read the latest manual.
    Our products are registered with TotalCare or MyTopcon or TopconpositioningSupport or however we call it, we simply would like to see the dedicated site running, and not to see this picture:
    x30support.jpg
    It is nice to see how these sites are being renamed/redesigned regularly, see the fancy shiny surface and the error messages.

    (I would like to mention, that I've reported this issue several times to the support through the website, but nothing has changed, and question has never been answered )
     
    DangerRanger likes this.
  16. rodney83

    rodney83 New Member

    Hi I think current version is V3.22.20 the same as lricsi
     
  17. Simon Robbins

    Simon Robbins New Member

    Location:
    YORK
    Hi Version 3.23.36 is latest update
     

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