Which dealers give good service and which don't

[TripleSix]

It's not the first time @ACEngineering has helped me with advice, yes I've bought parts from him but not much.
He takes the time to send you parts diagrams and advice.
You can't get a better bloke.

I wanted to send him monies as I don't believe anyone should work for free but he wasn't having it so got confectionery instead.

 

[ACEngineering]

Saved a bloody big bill.
The manitou man at the local dealer had never seen that particular problem.

I dread to think what direction the diagnosis and repair would've headed in if we'd let them loose.

ah it was a well known 90's problem, done well to last this long

 

[ACEngineering]

It's not the first time @ACEngineering has helped me with advice, yes I've bought parts from him but not much.
He takes the time to send you parts diagrams and advice.
You can't get a better bloke.

I wanted to send him monies as I don't believe anyone should work for free but he wasn't having it so got confectionery instead.

Beer or Spiced Rum is also well received

 

[Fendt516profi]

Beer or Spiked Rum is also well received

 

[fiat 9090]

It's not the first time @ACEngineering has helped me with advice, yes I've bought parts from him but not much.
He takes the time to send you parts diagrams and advice.
You can't get a better bloke.

I wanted to send him monies as I don't believe anyone should work for free but he wasn't having it so got confectionery instead.

What goes around comes around,you could spend thousands on advertising and it wouldn be as effective as a man giving a few minutes and knowledge

 

[bravheart]

Maybe need it own thread but this one will do Many thanks @TripleSix [emoji41][emoji108]

Don't get too excited quantity isn't everything have you seen the size of the biscuits

 

[br jones]

Do we also get the dealers to name and shame farmers that are poor to deal with ?

 

[ACEngineering]

Do we also get the dealers to name and shame farmers that are poor to deal with ?

I've done that before, posted it on my facebook page then shared it to his
Got paid in the end.

 

[Fendt516profi]

Ordering a new post knocker with Carrs billington, sold my old one in a sale. Salesman's just rung me to say he can't give me a date for delivery but he's got a brand new different model post knocker coming from another depo that I can use till my new one comes

 

[jg123]

Should give credit to Andy guest. Local main dealer didn't have parts in stock and would be 3 days. Andy had them on the shelf, cheaper, ordered for delivery at lunch and machine was back out working at lunch the following day. Will ring him first from now on plus its nice speaking to the boss when you phone.

 

[B'o'B]

Not a dealer, but Knights Farm Machinary have been extremely helpful to me over the last month.
My non-Knights sprayer fried it's engine management ECU and it is now an obsolete part so it is taking a while to sort out and probably won't be back in action until the autumn.
Knights have really helped me out of a hole in many ways. From hiring me a sprayer to get caught up, to helping refurbish a back-up sprayer, their help has been much appreciated.

R&R Mills contractors also got my pea pre-em on for me at very short notice after my sprayer broke-down.

 

[Fendt516profi]

Managed to break a bone in my foot today, bit difficult climbing feeders to open bales Remembered Ripon farm services had a bale shear advertised recently but had gone off website. Rung salesman told him about my foot he said come take it for as long as you need to do your job then bring it back. Haven't even made any major purchases off him for a number of years

 

[Drillman]

Chesterfield Agri, 24 months on site call out warranty to some lucky customers ???

He’s never that quick at getting to us for anything other than payment

 

[Drillman]

Should give credit to Andy guest. Local main dealer didn't have parts in stock and would be 3 days. Andy had them on the shelf, cheaper, ordered for delivery at lunch and machine was back out working at lunch the following day. Will ring him first from now on plus its nice speaking to the boss when you phone.

We’ve broke a packer on a power Harrow in half nd rung him on a Sunday afternoon and he had one ready for us to pick up 1st thing following morning. Good service.

 

[Drillman]

It's not the first time @ACEngineering has helped me with advice, yes I've bought parts from him but not much.
He takes the time to send you parts diagrams and advice.
You can't get a better bloke.

I wanted to send him monies as I don't believe anyone should work for free but he wasn't having it so got confectionery instead.

Yes a very good helpful chap and is usually my 1st person to call for bits for forklifts nowadays

 

[Dave W]

He’s never that quick at getting to us for anything other than payment

It's all about the biscuits

 

[Steevo]

Managed to break a bone in my foot today, bit difficult climbing feeders to open bales Remembered Ripon farm services had a bale shear advertised recently but had gone off website. Rung salesman told him about my foot he said come take it for as long as you need to do your job then bring it back. Haven't even made any major purchases off him for a number of years

Service like that won’t be forgotten in a hurry!!

 

[Willie adie]

Service like that won’t be forgotten in a hurry!!

That is going above and beyond ,

 

[Dave W]

Service like that won’t be forgotten in a hurry!!

That is going above and beyond ,

Also says something about the buyer. Good buyers/payers don't get forgotten either.
I've some customers I'd lend anything to help them out.
I've others I'd be reluctant to lend a bent nail

 

[Fendt516profi]

Service like that won’t be forgotten in a hurry!!

That is going above and beyond ,

Also says something about the buyer. Good buyers/payers don't get forgotten either.
I've some customers I'd lend anything to help them out.
I've others I'd be reluctant to lend a bent nail

He also may have had quite a distressed phone call one day near Christmas when I lost a load of muck on roundabout next to them. Quite a few men and a telehandler were VERY quickly dispatched and the muck reloaded and road swept as the police drove by. Beers were nearly as quickly delivered to them and gave him a bottle of whisky