Who should pay for broken window.

[vulcan]

So had my loader tractor away at the local garage to get some work done on the clutch in middle of may when i got my tractor back noticed the rear window looked very clean on closer inspection found a couple of bits of glass behind the seat so guessed window must of got broke and the fixed it.thought nothing of it till bill came for repair to the clutch plus a new window and bead so called in at the garage to see about it but owner is away till next week so asked the mechanic who did the work and said did the owner of the garage not tell me about (which he didn't) apparently window fell out over night when the tractor was in the workshop.so who should pay for the new glass?

 

[Jim B]

If the existing window had been in there for a long period of time, why would it just “fall out”?

 

[Landy Nick]

If window fell out, why was there broken glass found inside the cab.

 

[Zippy768]

If window fell out, why was there broken glass found inside the cab.

Maybe it "fell in"

 

[Netherfield]

If window fell out, why was there broken glass found inside the cab.

Not condoning it, but if the window fell more or less vertical it could have hit the bottom rail and gone anywhere.

 

[caveman]

Maybe it "fell in"

Yep.
Stone from the mower or muck spreader that time.

 

[Dry Rot]

My cheque would fall out by a proportional amount! I wouldn't even bother discussing it. If they want to make fools of themselves, let them take it to court. Makes me hopping mad when they try this one.

Whatever the reason, it happened while in their care so they are100% responsible. I'd also be changing my garage.

Cheat me once, shame on you. Cheat me twice, shame on ME!

 

[wasted years]

If it is a garage you use a bit you will just get it added onto the bill even if you refuse to pay this time.
You will never know the answer as to whether your local man is honest or not but yo can form an opinion.
At the very least they should have rung before fitting to let you decide what to do, not assume you will let them do it.
Which is why I do my own repairs.

 

[Dry Rot]

Having thought about it, it's probably an employee trying to cover up for his own mistake. I'd have a chat with the boss when he returns from holiday. But I still wouldn't pay!

 

[Tarw Coch]

Must have been the fairies, send them the bill

 

[Northeastfarmer]

There’s no way on gods green earth I’d pay for a window THEY smashed...tell them to kiss your arse

 

[Will Blackburn]

We had a door just break the other day, and a back window a while back. Just pay and put it down to experience.

 

[Paddington]

Write out cheque for full amount, wrap it round a brick and deliver it personally (oh, dear was that expensive ?)

 

[lim x]

Why didn't they just be honest and ring and tell you instead of just sticking it on the bill? Really gets your hackles up to get a bill for something your're not expecting.
I think I'd talk to the owner and try and sort it out, surely he is insured for accidents.
Tell him you have not authorised this work.

 

[neilo]

If it ‘just broke’ it would surely have been an insurance claim anyway, so they shouldn’t have just gone ahead and fitted it anyway.

 

[ridger]

I've had a window break for no reason before, just pay it and forget it.

 

[M-J-G]

My instinct tells me that they're at it!

 

[Boomerang]

So had my loader tractor away at the local garage to get some work done on the clutch in middle of may when i got my tractor back noticed the rear window looked very clean on closer inspection found a couple of bits of glass behind the seat so guessed window must of got broke and the fixed it.thought nothing of it till bill came for repair to the clutch plus a new window and bead so called in at the garage to see about it but owner is away till next week so asked the mechanic who did the work and said did the owner of the garage not tell me about (which he didn't) apparently window fell out over night when the tractor was in the workshop.so who should pay for the new glass?

Power fold mirror on my car packed up , rang main dealer for a quote, thought it a bit high so questioned price, asked for a breakdown and was shocked to find price included a new mirror lense, which wasn't broken , was told we usually break lenses when we take it apart as it's an awkward job . I informed them it's not broken when it comes in I'm not paying if you break it .
They broke it ,and they paid !

 

[Paddington]

Took my car in for an MOT years ago and ringing up to see if it was ready was told it had failed on missing sidelight, broken headlamp and
dangerous jagged metal on front wing. Turned out the "apprentice" had swerved to avoid a "woman driver" and put it into the carwash - sideways. Did get a courtesy car for a week while they fixed it, oh, and an MOT.

 

[bobk]

You'll have to suck it up , garages are the biggest bunch of pansies after estate agents .