Why don't dealers get back to you?!

nick...

Member
Arable Farmer
Location
south norfolk
If your considering going down the direct drilling route . And want a demo with a particular brand of drill to put some. Cover crop in a typical field with 3 different soil types , to see how it goes .
to be told not interested in doing a demo . Can sell all we have
Arrogant wan,-@ers
Looks like you having same luck I had last year.be interested to see if anyone come back to me this year.
Nick...
 

Henros

Member
Brings me back to the words of a very experienced ex-colleague of mine, who had spent his career trying to sell to farmers,
"it's amazing how much a farmer wants something, when he knows he can't have it..........."
 

Surgery

Member
Location
Oxford
Brings me back to the words of a very experienced ex-colleague of mine, who had spent his career trying to sell to farmers,
"it's amazing how much a farmer wants something, when he knows he can't have it..........."
Maybe but in my experience reps seem to be coming into line with land agents , think a bit too much of themselves and when it suits them.
 

Plopman

New Member
I thought it was just me that was never taken seriously when enquiring about new kit but the dealers who have been on the ball have had the sales ,winner's and losers in every thing
 

Drillman

Member
Mixed Farmer
Rang 3 dealers about a Used machine last week see what they had in stock,

Dealer 1 only had one option and not quite the right spec

Dealer 2 had several in stock and reeled off prices and spec over the phone.

dealer 3 boasted they were the biggest in the uk for that type of machine, Told me mine was crap as it was another brand and said he would speak to Richard (whoever he was) to see what they had in an get back to me!

dealer 3 I assumed has a very junior salesman as he wasn’t allowed access to the stock list and also not yet allowed to dial numbers on the phone as he’s not rung back.

went an bought what I wanted off Dealer 2 that afternoon👍
Just a follow up to the above.

Rican ATV (dealer 3) never did come back to me! Dunno why as a lot of claims were made during the phone conversation.
 

Henarar

Member
Livestock Farmer
Location
Somerset
To be fair I am looking at possibly buying a small new bit of kit and have contacted 3 manufacturers and 3 dealers and all bar one has got back to me with the information I wanted, so maybe not so bad
 

Sid

Member
Livestock Farmer
Location
South Molton
To be fair I am looking at possibly buying a small new bit of kit and have contacted 3 manufacturers and 3 dealers and all bar one has got back to me with the information I wanted, so maybe not so bad

Shh or @farmerclare will realise your doing your Christmas shopping already!
 

Celt83

Member
Livestock Farmer
Had one of them in about yesterday. I was underneath a baler covered in dust. Asked to speak to the decision maker on farm!

I told him he was away at a meeting all day.

He turned round and left!

One of the advantages of going about looking like a tinker I suppose.
A bit off topic but
The salmon pink trouser wearers haven't made it this far south West yet I don't think? Saying that a feed rep wearing a pair of tweed ones and a matching waistcoat strolled onto the yard last week uninvited.

Now before there's an up roar I understand there is a social circle where tweed apparel is more than acceptable but I'm a rugby club life member and I've only seen tweed on the telly!

Now I'm one of life's gigglers and couldn't help myself, I love messing about when it comes to reps but I couldn't even break out in song with this one! 😂
 

Chae1

Member
Location
Aberdeenshire
A bit off topic but
The salmon pink trouser wearers haven't made it this far south West yet I don't think? Saying that a feed rep wearing a pair of tweed ones and a matching waistcoat strolled onto the yard last week uninvited.

Now before there's an up roar I understand there is a social circle where tweed apparel is more than acceptable but I'm a rugby club life member and I've only seen tweed on the telly!

Now I'm one of life's gigglers and couldn't help myself, I love messing about when it comes to reps but I couldn't even break out in song with this one! 😂
To be fair to the chap the chords were more burgundy than salmon pink.

It was more his attitude than his attire that made me lie to him.

I believe you should speak to everyone the same no matter what they look like or do. Was in local dealers store in the morning, the manager of the stores walked through store and didn't speak to any of customers or lads working in store. Doesn't cost anything to say hello, or ask how someones doing.

Branch manager made time to have a chat for ten minutes when I met him on way out of door.
 

Celt83

Member
Livestock Farmer
To be fair to the chap the chords were more burgundy than salmon pink.

It was more his attitude than his attire that made me lie to him.

I believe you should speak to everyone the same no matter what they look like or do. Was in local dealers store in the morning, the manager of the stores walked through store and didn't speak to any of customers or lads working in store. Doesn't cost anything to say hello, or ask how someones doing.

Branch manager made time to have a chat for ten minutes when I met him on way out of door.
Yes you are right that you should speak to people like you would want to be spoken to, that is why I always say hello as "manners maketh man" was tought to me at a very young age.

Unfortunately the conversation tends to go south as 90% of the reps tend to look down their nose at me and ask to speak to my father for decisions that I make.

It's not what they say but it's the way they say it that gets up my nose.

I tend to find the young reps are the keenest and get back to me pretty darn quick after asking prices, I suppose they are under pressure with targets and are keen to get on with the job.
 

Phil P

Member
Arable Farmer
Location
North West
Had some equipment go missing last week so needed a quote for the insurance, rang my local/usual dealers. After about an hour of trying to get hold the appropriate person got told I’m out the office I’ll sort it in the morning, heard nothing the following morning so called after dinner just to be told “I’m really busy”. Anyway quote did land about half 5 but to late to contact insurance!
Following morning thought I’d get a second quote so rang another dealer of the same brand, had a second quote on my desk within half an hour, Can’t be that big of a job to type some numbers then can it🙄.

Anyway, got the go ahead from insurance to order kit 15k! so rang my usual dealer “I’ll call you back” was the answer. I’m still waiting 3 days now🤦‍♂️
Called other dealer and the reply was “I'll get that sorted” then went on to say they’ll bring me some loan kit till mine arrives! Came out yesterday an set it up for me as well foc.

After over 60 years of buying from them I think I’ve just changed dealers 🤷‍♂️
 
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Had one of them in about yesterday. I was underneath a baler covered in dust. Asked to speak to the decision maker on farm!

I told him he was away at a meeting all day.

He turned round and left!

One of the advantages of going about looking like a tinker I suppose.

What a cretin thing to say to someone.

'Can I speak to the decision maker on the farm please?'

WTF. Since when is the terminology 'decision-maker' even in everyday language? I don't recall ever using that kind of language with someone. Granted, it would probably have confused 95% of people given the nature of the population around here whose dialect is mostly grunts and snorts or 'yarrrrp' for 'yes' and 'narrrrrp' for 'no' but seriously, who speaks to another human being like that? I'd have at least spent 5 minutes finding out who you were and what you did and probably gleaned some information from you about who the man/woman to speak to actually was and what sort of activities the farm was up to.

No wonder you guys are fed up with sales people. I wouldn't say I was very good at it but heck I never did that.
 
Brings me back to the words of a very experienced ex-colleague of mine, who had spent his career trying to sell to farmers,
"it's amazing how much a farmer wants something, when he knows he can't have it..........."
Not at all ,wont deal with them again , and not convinced on the wide row spacing on these strip till drills ,
Weaving would be the go to people very helpfull ,and simon and his father ,do what they promise ,
 

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