Welcome to The Farming Forum (TFF). This is a meeting place for discussion and the exchange of information on subjects (broadly) relating to agriculture and farming / rural matters.
As a forum member, you can post messages in the forums. It's a very useful resource for any agriculture related questions as there are plenty of helpful members who know a lot about the subjects and are prepared to give advice. And maybe you can help other people by sharing your valuable experiences, too.
We try to maintain a friendly and relaxed atmosphere which is suitable for a wide audience. To this end, we ask that all members read and adhere to the following rules.
The providers ("we", "us", "our") of the service provided by this web site ("Service") are not responsible for any user-generated content and accounts ("Content"). Content submitted express the views of their author only.
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Now in the interest of clarity, let us be a little more specific. If someone has had what they feel to be unsatisfactory service from a supplier - or as often happens, someone is completely mad as hell about the lack of service from a retailer, then what should they do?
Often people feel that 'naming and shaming' in a public forum will force the supplier to react more favourably. TFF is a relatively busy website, and we Google exceptionally well. A thread will normally be on the front page of Google for the relevant search terms within a few days of posting."I am customer and am making a potentially damaging post about a supplier"
First of all, if anyone is going to make serious accusations about any supplier, they must be ready to give their full name and address to the forums administrators. If requested, this information will be kept in the strictest confidence and not, of course, revealed to the public. We need this information simply to ensure that you are not an unscrupulous competitor of the organisation you are criticising. We will not release this information in any circumstances unless required to do so by a UK Court Order.
Rule 1: Be ready to provide personally identifying information to TFF Administrators.
This information will rarely be requested, but if the thread or post looks to be heading towards legal territory, and we are fending off solicitors letters, we will contact you.
Rule 2: Do not use libellous language within your thread.
Nowhere in the thread must you use language that is libellous. No matter how angry you are, you absolutely must not use language like 'cowboys' or 'robbing xxxx' as this is language is based on emotion and not fact. It is, of course, illegal and we will not tolerate it.
Rule 3: Use appropriate language and tell the truth.
If the post could be damaging to the supplier (and these types of posts almost always are), the accuser must be able, upon request, to provide proof of the accusations. Because if the case goes to court, this proof will be needed. It's easy to exaggerate the events to favour your side of the story, but ultimately this is not the truth.
Rule 3: Be able to backup your statements and accusations with proof.
If a supplier chooses to respond to an accusation, we may decide to close a thread at our discretion once that reply has been published in order to avoid threads descending into arguments. The idea here is that an allegation has been made, a reply has been made, and we've heard both sides of the story - end of story. And lastly if a supplier later resolves the problem to the accuser's satisfaction, then the accuser is obliged to post a follow up message in the same thread to that effect. This is only fair.
Rule 4: Post follow up details in the interests of fairness.
Hopefully people will appreciate where we're coming from in asking you all to follow the above rules. If these were insignificant forums read by just a few people, it wouldn't matter what the hell people posted. But one person can make a lot of noise in these forums and so we have to ensure that damaging remarks about anyone are truthful, justified and substantiated.